Overview
Skills
Job Details
Title: PMS Mobile Key Technical SME
Location: Remote
Start Date: ASAP
End Date: end of the year
Employment Type: Contract
< data-start="271" data-end="297">Job Description:</>
We are looking for an experienced PMS Mobile Key Technical SME to join our team for a remote, long-term contract role. The ideal candidate will have a strong background in electronic key systems and their integration with Property Management Systems (PMS), specifically within the hospitality industry.
< data-start="611" data-end="642">Key Responsibilities:</>
Install and configure lock servers and gateways (experience with Onity, Saflok, Ving is a plus)
Set up and troubleshoot key encoders and ensure proper integration with lock systems
Diagnose and resolve issues in serial and IP-based cable connections
Analyze and interpret electronic lock logs for error resolution
Support parking system interfaces integrated with lock systems
Provide expertise in integrating lock systems with PMS platforms
Troubleshoot technical issues remotely and collaborate with internal teams
Maintain high coordination and communication standards with stakeholders
< data-start="1299" data-end="1326">Mandatory Skills:</>
Strong experience in lock system installation and troubleshooting
Proficient with key encoder configuration
Deep PMS domain knowledge, particularly in hospitality
Ability to troubleshoot hardware connectivity (serial/IP)
Familiarity with electronic lock error codes and system logs
Understanding of parking interface integration
Strong communication, coordination, and remote support capabilities
Multiple positions available Immediate start. Work remotely on high-impact hospitality technology initiatives.