Chief of Staff - Office of the CIO

Qualifications:

• Bachelor's Degree in Arts/Sciences (BA/BS) Related Field required.
• Master's degree in Arts/Sciences (MA/MS) Related Field preferred.
• 10+ years of experience in IT, consulting, strategy, or program management roles.
• Proven ability to lead through influence and work effectively with senior executives.
• Strong strategic thinking and operational execution skills.
• High emotional intelligence and ability to navigate complex interpersonal dynamics.
• Experience with organizational change, communications, and project management.
• Excellent communication skills - ability to quickly understand intent and simplify and target messaging for diverse audiences.
• Excellent content creation skills - visual/creative, social, presentations, and written formats.
• Deep understanding of IT operations and enterprise technology environments.
• Familiarity with tools such as PowerPoint, SharePoint, and dashboarding platforms.
• Ability to work independently, prioritize effectively, and manage multiple streams of work.
• Up to 5% of the time Domestic Travel only.

Want to learn more about WWT? Check us out here:

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

#LI-RTE

Why WWT?

At World Wide Technology, we work together to make a new world happen.Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview
World Wide Technology (WWT) is seeking a dynamic and strategic Chief of Staff to support the CIO and the broader IT leadership team. This role is designed to bring organizational clarity, drive accountability, and ensure seamless execution of strategic initiatives across the IT function. The Chief of Staff will act as a force multiplier for the CIO, enabling focus on high-impact priorities while ensuring operational excellence and effective communication throughout the organization.

Job Responsibilities:

• Partners with the CIO to define, track, and communicate progress on IT strategic initiatives.
• Establishes and maintains dashboards, KPIs, and updates cycles to ensure visibility and accountability across the IT portfolio.
• Leads the preparation and follow-up for weekly IT leadership meetings, ensuring agendas are aligned to priorities and action items are tracked to completion.
• Assists IT senior leaders in coordinating cross-functional initiatives that span IT, business units, and enterprise functions.
• Leads IT communications strategy, ensuring consistency, clarity, and alignment with enterprise messaging, while partnering closely with IT leadership.
• Helps IT communicators translate complex technical and strategic content into visually engaging presentations and messages.
• Develops and delivers clear, compelling communications from the CIO to the IT organization and key stakeholders.
• Supports culture and engagement initiatives, including feedback loops, employee councils, and Great Place to Work actions.
• Drives structure and process in an often-ambiguous environment, enabling the CIO and leadership team to focus on high-impact decisions.
• Partners with HR and other functions to advance talent strategy, organizational design, and change management efforts.
• Leads or supports special projects, including vendor evaluations, strategic planning cycles, and executive briefings.