Business Systems Analyst - PGIM Global Services (Newark, NJ - Hybrid)

Job Classification:
Technology - Agile, Delivery, & Product

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.

At PGIM, You Can!

Our group supports PGIM Investment Accounting Systems across all phases of the software development life cycle. We collaborate closely with internal stakeholders to deliver solutions that emphasize transformation, automation, and enhanced data and workflow efficiency. We continuously seek innovative approaches and integrate new technologies to meet evolving business needs. Team members contribute to a wide range of projects and support various systems, applications, programs, and processes.

This role is based in our office in Newark, NJ. Our organization follows a hybrid work structure where employees can work remotely and from the office, as needed, based on demands of specific tasks or personal work preferences. This position is hybrid and requires your on-site presence on a reoccurring weekly basis of at least 3 days per week.

What You'll Do

• Serve as a liaison between IT development teams and business units to support new system implementations and enhancements.
• Provide support across multiple investment management business units.
• Gather and translate business requirements into actionable terms for systems and operations teams.
• Contribute to major infrastructure projects through business analysis and technical documentation.
• Provide production support and resolve issues, including during peak periods (overtime may be required).
• Participate in all phases of the systems development life cycle (SDLC).
• Create and execute test plans to validate system functionality.
• Document software bugs and collaborate on solutions.
• Prepare communications and presentations on system enhancements and alternatives.
• Support cross-functional initiatives and take ownership of resolving production

What You Can Expect

• Identify strategic and tactical solutions to complex business challenges.
• Analyze and document business and system requirements to improve operational performance.
• Conduct interviews and data reviews to develop innovative solutions.
• Write clear business specifications, redesign processes, and create mockups.
• Anticipate project roadblocks and develop contingency plans.
• Design and implement system tests, including test case development and execution.
• Collaborate with clients and developers throughout the SDLC.
• Utilize tools and technologies such as Jira, Excel, SQL, Visio, Python, Selenium/Winium, Oracle, SQL Server, Power BI/Tableau, Power Platform, Bitbucket, Cognos, and Xceptor.

What You'll Bring

• Bachelor's degree or equivalent experience in Management Information Systems (MIS), Business Analytics and Information Technology (BAIT), Business, Accounting, Computer Science, Finance, or Economics. A combination of business and technology studies is ideal.
• 3-5 years of relevant experience with a solid understanding of business functions, workflows, and supporting systems.
• Some investment knowledge, particularly related to investment trades, transactions, activity, positions, and associated systems.
• Familiarity with systems design methodologies, testing tools, and the interfaces, applications, reconciliations, and workflows that support investment operations.
• Experience with SQL and related tools (e.g., Microsoft Query, Rapid SQL, DBeaver).
• Knowledge of the software development life cycle; Agile experience is a plus.
• Exposure to business analysis, requirements gathering, software testing, and automation tools.
• Strong technical aptitude, problem-solving abilities, communication skills, and business insight.
• Proficiency in MS Office (Excel, Word, PowerPoint, Visio, SharePoint, OneDrive, Outlook, MS Project).
• Experience with reporting platforms (e.g., Cognos) and API support is a plus.
• Strong analytical, organizational, and project management skills.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $75,000 to $90,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

#LI-LR1 #LI-Hybrid

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

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