Manager, IT Risk

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Manager, IT Risk manages the day-to-day work of assigned staff and operations of the department. Leads, directs, and reviews the work of a team to ensure successful operational outcomes within the department. Develops and oversees the design and implementation of the IT Risk management program by conducting risk and vulnerability assessments of projects, systems and vendors and report risk levels to key stakeholders. Develops effective solutions for management of IT risk through tracking the completion of mitigation activities and projects. Analyzes and models risk to assess probability of specific risks occurring and evaluates the impact value and consequences of occurrence. Collaborates with key stakeholders across business lines to ensure risks are managed effectively and efficiently, in accordance with the company policies and related regulatory requirements. Problems faced are difficult to moderately complex. Influences others outside of own job area regarding policies, practices, and procedures.

Responsibilities:

• Manages and develops the IT Risk Management program. Develops and implements the Risk Management standard operating procedures to ensure policies, practices and procedures are understood and followed by the team, clients, and stakeholders. Develops and/or refines procedures to improve results and leads change efforts to ensure sustainable improvement. Sets direction for the work group and operationalizes key strategic initiatives as defined by senior management. Ensures work is completed within the established budget and timeline.
• Oversees the application and project risk assessments together with other IT teams to effectively manage and mitigate IT risk and security issues. Provides guidance, support and risk sign-off on technology risk management of enterprise projects, new products and services, and major technology infrastructure changes.
• Respond, Coordinate and track risks in a standardized process. Discovers, captures, and reports learnings from the field about the customer experience, including challenges and opportunities in identifying and addressing risk prior to launch. Coordinates and responds to existing or potential risks to triage and prioritize risk based on impact and likelihood
• Develops standardized dashboards and conducts weekly, monthly, annual risk reports to leadership and stakeholders. 
• Promotes a customer-centric risk culture, participate in risk awareness and proactively educate and engage key stakeholders, leaderships, and employees to adhere IT Standards and Cyber Security Policies.
• In accordance with applicable policies/procedures and Federal/State laws, may perform the following supervisory responsibilities:  Interviewing, hiring orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements:

• High School Diploma / GED required.
• Bachelor’s degree in Computer Science, Information Technology, and/or Information Security, and/or related field preferred.
• Minimum of 5 years of experience in Risk Management, IT Audit/SOX, Information Security, and/or related field.
• Minimum 2 years of leadership experience managing a department with direct reports. Experience mentoring a team to allow for skill/knowledge development through advice, coaching, career planning, and training opportunities.  
• CISA Certification and other Cyber Security and IT Risk Management related certifications are preferred.
• Advanced knowledge and experience with risk management frameworks and managing a Cyber Security or IT Risk management program
• Excellent verbal and written communication, planning, analysis and organizing skills.
• Strong troubleshooting and problem-solving skills.
• May work evenings and/or weekends.
• May require occasional travel approximately 10%-15%.

Compensation

The anticipated pay range/scale for this position is $121,116.00 to $151,395.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive a discretionary annual bonus.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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