Technical Support T3 - Hybrid

Hello,

My name is Pavan and I am a Talent Acquisition Specialist at Park Computer Systems, Inc., a Technology Consulting and Staffing company. After reviewing your resume, I believe that you may be a good fit for a job opening with one of our clients. The highlights of the position are:

Job Title: Technical Support T3

Duration: 12 Months Contract HYBRID Role (Targeting 3-4 onsite days)

Location: Newtown Square, PA 19073

Job Description:

About the Role:

We are looking for a highly capable and organized Operations Manager to assist in the execution of a complex, multi-site managed data center environment.

This role will work closely with the Regional Manager and other internal stakeholders to ensure a structured operating model across 11 data centers in the Americas region.

Key Responsibilities:

Coordinate planning, tracking, and reporting of milestones, deliverables, and risks.

Assist in organizing site-level readiness, knowledge transfer sessions, and service cutovers.

Maintain project documentation including dashboards, timelines, action trackers, and issue logs.

Serve as liaison between internal teams and counterparts to facilitate smooth collaboration.

Track service continuity KPIs and escalate risks or issues impacting business-as-usual operations.

Assist with regular status reporting and communications to leadership and stakeholders.

Helping to manage the Newtown Square Data Center for all Build and Support topics

Guide technicians on all functional topics for build and support activities

Responsible for the Asset Information Quality and Integrity

Data Center Infrastructure Availability

Data Center Security operations and Audit support

Guide local 7x24 HW support model

Quality mindset approach to all activities

Key Qualifications:

7+ years of experience in data center operations, infrastructure projects, or managed services environments.

Strong project coordination and execution skills, ideally supporting large-scale operational programs.

Familiarity with hands & feet operations, iMAC-D services, and hardware lifecycle processes in data center environments.

Experience working with vendors and cross-functional internal teams across multiple geographies.

Excellent organizational, communication, and stakeholder management skills.

If you believe that you are well qualified for this position and are currently in the job market, or interested in making a change, please do give me a call at - Ext 241 or reply to this email. When responding, please include your direct phone number, so that I may revert back to you promptly.

If this is your first exposure to Park Computer Systems, you can check us out at http:

Thank you for your time, and looking forward to a timely response from you