Data Analytics Lead, Citi American Airlines Co-Brand (Hybrid)

  • Wilmington, DE
  • Posted 3 hours ago | Updated 3 hours ago

Overview

Remote
On Site
USD 125,760.00 - 188,640.00 per year
Full Time

Skills

Business Analytics
Strategic Analysis
Thought Leadership
Brand
Credit Cards
Communication
Collaboration
Partnership
Decision-making
Business Planning
Process Improvement
Data Analysis
Qualitative Analysis
Regulatory Compliance
Reporting
Operations Research
Analytics
Financial Services
Quantitative Analysis
Data Mining
Management
Business Analysis
Insurance
Law
Accessibility

Job Details

The Business Analytics Lead Analyst provides strategic analyses and thought leadership to drive growth and profitability for the Citi American Airlines Co-Brand Credit Card. This person stays abreast of developments within their field and contributes to directional strategy by considering their application in own job and the business. Recognized as a technical authority for an area within the business. Developed communication and partnership skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:
  • Gathers operational data from various cross functional stakeholders to examine past business performance
  • Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
  • Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
  • May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
  • Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
  • Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
  • Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
  • 6-10 years of experience
  • Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
  • Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining

Education:
  • Bachelors/University degree, Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:
Decision Management

Job Family:
Business Analysis

Time Type:
Full time

Primary Location:
Wilmington Delaware United States

Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:
May 20, 2025

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.
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