Windows Platform Customer Engineer

  • Irving, TX
  • Posted 50 days ago | Updated 4 hours ago

Overview

On Site
Full Time

Skills

Microsoft Office
Microsoft Windows Server
Windows Client
Virtualization
Hyper-V
Computer Networking
Storage
Failover
Clustering
Systems Architecture
Software Support
IT Consulting
IT Architecture
IaaS
Microsoft Azure
Active Directory
Identity Management
Microsoft Operating Systems
Microsoft Windows 7
Windows PowerShell
DNS
Dragon NaturallySpeaking
GPO
DHCP
PerfMon
WPA
Debugging
Remote Desktop Services
Amazon RDS
Remote Desktop
Virtual Desktop
IT Management
Total Productive Maintenance
TPM
Microsoft Windows
IoT
Microsoft Technologies
Problem Solving
Conflict Resolution
Communication
Business Analysis
Business Analytics
Business Communications
Information Technology
Microsoft
Enterprise Software
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express

Job Details

Job#: 2066542

Job Description:

Apex is currently searching for a Windows Server Platforms Customer Engineer for one of our largest technology clients. This will be a fully remote with a M-F 8-5 local time schedule. This is a long-term 12-18 month contract.

Must have Skills

Azure stack, Hyper-V, Windows Platform SME

Technical skills: Broad knowledge of on-premises Microsoft products with deep understanding of (at least) 4 of the following:

Windows Server

Windows Client Patching Virtualization (Hyper-V)

Networking

Storage

Failover Clustering

Windows Performance

Blue Screen debugging

PowerShell and Automations RDS\\WVD

Technical experience with hybrid infrastructures, architecture designs, and technology management.

7+ years experience in Systems Architecture, Administration, Operations, Software support, IT consulting Understanding of Microsoft's Modern IT Architecture and Strategy Azure, knowledge of: IaaS platform Infrastructure as Code Governance Azure Active Directory\\ Identity Management Proven track record in successfully planning, deploying, operating, and optimizing on-premises environments Windows OS Cert knowledge Install Configure and Troubleshoot Windows 10/ 11 (Advanced to expert level) Understand Windows Servicing process Upgrade process from Windows 7, 8, 8.1 to Windows 10/ 11 PowerShell/ automation, DNS, GPO, DHCP Advanced Knowledge of Universal and Provisioned applications Windows Performance and troubleshooting via windows tools (Perfmon/ WPA, task manager) Blue Screen debugging RDS (Remote Desktop Session) WVD (Windows Virtual Desktop)

Technical experience with hybrid infrastructures, architecture designs, and technology management.

Understanding of Windows 10/ 11 Security Features and be able to implement and troubleshoot Secure Boot; Device Guard; Application Guard; Windows Hello, TPM, etc Understanding of drivers and filter drivers Advanced knowledge of Windows Defender suite a plus Intune/ Autopilot a plus Windows IoT experience a plus Security best practices and implementation for Microsoft technologies is a plus. 4+ years On-Premises support or consulting work for

Enterprise customer base 5+ years Advanced troubleshooting Candidates must be able to work independently. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, and the ability to read/interpret the needs/wants of customer executives and leaders. Advanced Microsoft certifications are preferred. BA/BS degree in Business, Communications, or Information Technology highly preferred Expert level of Microsoft enterprise software product offerings Excellent demonstrated customer service skills"

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems