Overview
On Site
Depends on Experience
Contract - W2
Able to Provide Sponsorship
Skills
Twilio
Reporting
Interactive Voice Response
Communication
Accountability
Contact Center
Job Details
Voice PO Twilio
- Understanding of end-to-end contact center functionalities
- Exposure to Twilio IVR and Insights reporting will be a bonus
- Good communication skills with ability to independently lead large scale discovery sessions with challenging and difficult stakeholders
- Understanding and documenting business needs and converting them into consumable US with clearly articulated acceptance criteria s
- Task ownership and Accountability of product processes and deliverables
- Empathetic and high-performing product person who thrives in high-speed environment
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