SAP transactional experience; preferably SAP within service orders IW73
Data analytic skills to analyze transactional data and ensuring consistency between SAP & Microsoft Dynamics
Very organized person who can track down issues and provide consistent customer service to end users - Monitoring and resolving issues related to SAP service orders and notifications
- Analyzing data tie-off between SAP & Microsoft Dynamics
- Establishing best practices for data consistency and reducing errors
- Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.
- Update and maintain data accuracy within SAP business systems
- Navigate SAP installed base records
- Create and maintain SAP equipment records
- Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process
- Monitor and respond to user transactional issues promptly
- Participating in training programs to understand new project dependencies
- Reviewing and updating service process documentation & training
- Effectively find and export SAP data and combine data from multiple sources
- Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making
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