Overview
Skills
Job Details
Position Overview
We are seeking a dynamic leader with a strong technical foundation and sharp business acumen to drive one of our most critical initiatives. The ideal candidate has a proven track record of leveraging technology to deliver measurable business value and thrives in fast-paced, transformative environments.
Key Responsibilities
- Business Process Expertise: Gain a deep understanding of end-to-end business processes and ensure seamless support for legacy systems (BASIS, AMCS, Great Plains, VERTEX, Samsara).
- Application Support & Enhancement: Partner with our MSP to maintain, troubleshoot, and improve existing applications.
- Team Leadership: Bridge the gap between management and development teams, translating business requirements into actionable technical solutions and reports.
- System Maintenance: Oversee version control, upgrades, and patching in collaboration with IT Infrastructure.
- Vendor Management: Evaluate and manage AMS partnerships to ensure cost efficiency and service quality.
- Continuous Improvement: Identify and implement process optimizations, focusing on automation and eliminating manual workflows.
- Technical Advisory: Serve as the subject matter expert for application systems and guide adoption of emerging technologies.
- Strategic Roadmap: Develop and execute a long-term technology roadmap aligned with business priorities.
- ERP Implementation: Lead participation in ERP deployment, administration, integration, and optimization across all company functions.
- Governance & Compliance: Establish best practices for system security, governance, and compliance.
- Change Management: Drive adoption of new systems and standardized processes.
- Executive Reporting: Provide clear updates on progress, risks, and business outcomes.
Qualifications
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 10+ years of IT experience, including 5+ years in leadership roles managing enterprise applications.
- Strong understanding of business process flows, data flows, and security best practices.
- Experience managing AMS providers and consulting engagements.
- Proven success in ERP or large-scale system implementations (Finance, Field Services).
- Familiarity with CRM, scheduling, routing, optimization, and rental/lease business models is a plus.
- Ability to translate business needs into technical solutions and communicate effectively with technical and non-technical audiences.
- Knowledge of emerging technology trends and their practical application.
- Experience managing budgets, vendors, and cross-functional teams.
Required Skills
- Strategic thinker and hands-on leader who balances operational stability with long-term transformation.
- Exceptional communication and stakeholder management skills.
- Ability to document business requirements, process flows, gap analyses, and integration points.
- Strong project leadership and change management experience.
- Collaborative leadership style fostering trust and accountability.
- Proficiency in SQL and understanding of database structures.
- Knowledge of Oracle Fusion, Acumatica, MS Dynamics preferred.
- Familiarity with Agile methodologies and software development practices.
- Experience with cloud platforms (Azure, AWS, Google Cloud Platform) and integration tools.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.