Overview
On Site
USD 17.00 - 21.00 per hour
Contract - Independent
Skills
Customer Support
MI
Marketing Intelligence
Technical Support
Debugging
Product Support
Salesforce.com
End-user Training
Supervision
Training
Privacy
Marketing
Job Details
Location: Portage, MI
Salary: $17.00 USD Hourly - $21.00 USD Hourly
Description:
Title : Specialist - Technical Customer Support
Location: Portage, MI 49002
Contract | 1+ Years
Job Description
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $17.00 USD Hourly - $21.00 USD Hourly
Description:
Title : Specialist - Technical Customer Support
Location: Portage, MI 49002
Contract | 1+ Years
Job Description
- Answers phone calls/emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
- Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
- Reports on issues in Salesforce.
- May be involved in customer training.
- Provides support to customers/users where the product is highly technical or sophisticated in nature.
- This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.
- Roles typically require an extensive amount of practical knowledge gained through experience.
- Job requires an understanding and application of procedures and concepts of own discipline.
- The job requires the ability to make judgements based on practice and previous experience.
- May include hands-on troubleshooting and training at local depot.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
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