Scaled Ops Airtable Tools Manager

Overview

Remote
On Site
Hybrid
BASED ON EXPERIENCE
Contract - Independent
Contract - W2
Contract - 4+ mo(s)

Skills

Project Management
Critical Thinking
Interfaces
Project Lifecycle Management
Requirements Elicitation
Software Development
Testing
Reporting
Operational Efficiency
Management
Customer Relationship Management (CRM)
Onboarding
Training
Technical Support
Analytical Skill
Modeling
Data Manipulation
Microsoft Excel
SQL
Problem Solving
Collaboration
SANS
Communication
Health Care
Legal
Insurance

Job Details

Job Title: Airtable Operations Tools Manager
Type: 4-Month Contract
Location: USA REMOTE

Pay Range: $65 -$70 on W2

Summary: As an Operations Tools Manager, you will play a critical role in enhancing our operational efficiency by developing and launching tools tailored for our internal teams and external partners. Your primary responsibility will be to collaborate with cross-functional stakeholders to gather tools requirements and leverage your technical skills to create custom interfaces in Airtable. You will utilize critical thinking to structure and regroup requests, ensuring that the tools developed align with user needs. Your role will involve requirements gathering, solution development, project management, feature testing, and deployment, along with performance reporting of these systems and programs.

A typical day:
* Collaborate with cross-functional stakeholders to gather and analyze tools requirements, using critical thinking to structure and prioritize requests effectively.
* Design and develop custom interfaces in Airtable, ensuring that the tools created are tailored to meet the specific needs of internal teams and external partners.
* Manage the project lifecycle from requirements gathering to deployment, including solution development, feature testing, and performance reporting to ensure tools are enhancing operational efficiency.

Your expertise:
* 6+years of work experience with increasing responsibility in a technology or consulting environment
* Bachelor's Degree or equivalent; Masters a plus
* Experience managing and executing large cross-functional projects in the technology / operational space; knowledge of Airtable and similar CRM tools is a strong plus
* Hands-on experience of onboarding teams, including training and technical support
* Analytical toolkit - Modeling and data manipulation in Excel is critical, SQL is a bonus
* Confidence, resilience, creativity and self-sufficiency in solving problems yourself
* Exceptional collaborator and influencer with the ability to work across functions and geographies and with partners at differing levels of seniority
* Excellent written and oral communication skills

Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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