Overview
Skills
Job Details
Job Title: IBM Tivoli Administrator/Engineer
Job Location: Irving, TX (On-site/Hybrid depending on project needs)
Job Type: Contract
Experience Level: Mid to Senior Level (8+ years)
Job Description:
We are seeking an experienced IBM Tivoli Administrator/Engineer to support our enterprise IT operations for our esteemed client, based in Irving, TX. The ideal candidate will have hands-on experience with IBM Tivoli products, particularly in enterprise monitoring, automation, and performance management within a large-scale infrastructure.
Key Responsibilities:
Install, configure, and manage IBM Tivoli Monitoring (ITM), Tivoli Netcool/OMNIbus, Impact, and Tivoli Enterprise Portal (TEP).
Develop and implement monitoring policies, situation events, and custom scripts for proactive alerting.
Integrate Tivoli monitoring solutions with other enterprise tools for centralized reporting and automation.
Provide ongoing system health checks and performance tuning.
Perform root cause analysis for critical incidents and system outages.
Collaborate with other infrastructure and application teams to understand monitoring needs and drive improvements.
Maintain technical documentation, procedures, and compliance requirements.
Participate in an on-call rotation for incident support.
Required Skills & Experience:
5+ years of hands-on experience with IBM Tivoli suite (ITM, Netcool, OMNIbus, Impact, TEP).
Strong experience with scripting languages (Shell, Perl, Python) for automation and monitoring tasks.
Experience integrating Tivoli with ticketing and logging systems (ServiceNow, Splunk, etc.).
Solid understanding of enterprise IT infrastructure (servers, networks, applications, databases).
Proficient in troubleshooting complex issues in a distributed system environment.
Familiarity with SNMP, TCP/IP protocols, and event correlation.
Excellent verbal and written communication skills.
Preferred Qualifications:
Experience working in a telecom environment.
IBM Tivoli certifications are a plus.
Knowledge of cloud infrastructure monitoring (AWS, Azure) and modern observability tools is a plus.
Education:
Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience).