Emergency Communications Engineer

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

One of our client is looking for an Emergency Communications Engineer @ Brooklyn, NY Please find below the details of the position.

JOB TITLE: Emergency Communications Engineer

LOCATION: Brooklyn, NY 11201

JOB DESCRIPTION

• Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure
• Coordinate with Originating Service Providers, neighbouring jurisdictions and Emergency Communications Relay Centers
• Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment
• Configure and test Emergency Communications network infrastructure
• Technical support for telephony and telecommunications systems and services
• Technical support for Text-to-Services, including inbound and outbound SMS, MMS and RTT technology and services
• Technical support and oversight for vendor managed ESInet services and systems
• Technical support for Public Safety Unified Communications systems and services
• Technical support for all emergency point-to-point, alarm relays, automated inbound relays, telematics and third-party communications
• Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation
• Technical support for test environments within the lab, validate test cases and results.
• Provide Emergency Communication technology asset management support

MANDATORY SKILLS/EXPERIENCE

• 8+ years of experience working in a data center or in the field supporting related work
• 8+ years of experience in network support, LAN/WAN troubleshooting.
• 8+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)
• 8+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
• Working knowledge of networking hardware and topologies
• Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
• Working Knowledge of computing systems and hardware
• Experience with LEC circuits termination and turn-up
• Ability to perform physical work related to the job
• Ability to follow detailed job documents
• Must be willing to travel within the NYC region to meet customer SLA s
• Must be willing to work on-call, after hours and weekends when required

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to sathya dot narayanan at Sensiple dot com

Regards

Sathya Narayanan | Sensiple Inc.,

sathya dot narayanan at Sensiple dot com

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.