Overview
On Site
USD 23.75 - 27.50 per hour
Contract - W2
Contract - Independent
Skills
Pivotal
Switches
Cabling
VLAN
Servers
Technical Support
Management
Computer Hardware
Collaboration
Customer Service
Remote Support
Computer Networking
Cisco
Meraki
Hardware Installation
Microsoft
Microsoft Azure
Active Directory
VMware
Cloud Computing
Microsoft Windows
Operating Systems
Communication
Manufacturing
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Byron, New York. This contract position requires a proactive individual who excels in providing technical support and troubleshooting for hardware, software, and networking systems. The ideal candidate will play a pivotal role in ensuring smooth operations for both office and manufacturing environments while maintaining high standards of customer service.
Responsibilities:
Configure and troubleshoot networking equipment, including switches, cabling, VLANs, and related setups.
Install and set up hardware and workstations for office spaces and manufacturing facilities.
Deploy Intune-managed devices and install necessary software to meet user needs.
Assist in transitioning software applications from local servers to VMware or Azure platforms.
Provide timely and effective technical support to end users, ensuring minimal disruptions.
Manage and maintain Windows 10/11 systems, ensuring optimal performance and security.
Utilize hardware imaging and deployment tools to streamline device setup and maintenance.
Collaborate with team members on networking and system improvements.
Deliver excellent customer service by addressing and resolving technical issues promptly.
Document processes and solutions to enhance the efficiency of support operations.
Requirements
Minimum of 2 years of experience in desktop support or a related field.
Proficiency in networking setups and troubleshooting, including Cisco, Meraki, or similar technologies.
Hands-on experience with hardware installation, workstation setup, and imaging tools.
Familiarity with Microsoft Intune and Azure Active Directory.
Knowledge of VMware and cloud-based systems.
Strong understanding of Windows 10/11 operating systems.
Excellent communication skills and a customer-focused approach.
Ability to work effectively in both office and manufacturing environments.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Byron, New York. This contract position requires a proactive individual who excels in providing technical support and troubleshooting for hardware, software, and networking systems. The ideal candidate will play a pivotal role in ensuring smooth operations for both office and manufacturing environments while maintaining high standards of customer service.
Responsibilities:
Configure and troubleshoot networking equipment, including switches, cabling, VLANs, and related setups.
Install and set up hardware and workstations for office spaces and manufacturing facilities.
Deploy Intune-managed devices and install necessary software to meet user needs.
Assist in transitioning software applications from local servers to VMware or Azure platforms.
Provide timely and effective technical support to end users, ensuring minimal disruptions.
Manage and maintain Windows 10/11 systems, ensuring optimal performance and security.
Utilize hardware imaging and deployment tools to streamline device setup and maintenance.
Collaborate with team members on networking and system improvements.
Deliver excellent customer service by addressing and resolving technical issues promptly.
Document processes and solutions to enhance the efficiency of support operations.
Requirements
Minimum of 2 years of experience in desktop support or a related field.
Proficiency in networking setups and troubleshooting, including Cisco, Meraki, or similar technologies.
Hands-on experience with hardware installation, workstation setup, and imaging tools.
Familiarity with Microsoft Intune and Azure Active Directory.
Knowledge of VMware and cloud-based systems.
Strong understanding of Windows 10/11 operating systems.
Excellent communication skills and a customer-focused approach.
Ability to work effectively in both office and manufacturing environments.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.