Overview
Skills
Job Details
Knowledge, Skills, and Abilities: Knowledge of:
Concepts of risk management, issue tracking, change management and requirements gathering. Concepts, practices and procedures analyzing business processes.
Investment concepts, practices and procedures used in the capital markets business.
- Equity trading workflows
- Sell side domestic and international equity trading business - both in Algo space and Retail
- OTC trading
- Middle office trading bunching and allocations
- Familiar with FINRA regulatory reporting
More detailed awareness of the business context of a technical solution, including specific business goals associated with the project, how the project will meet the goals, and their own part in advancing the goals.
General financial industry knowledge and knowledge of supported business area. Skill in:
Business Analysis tools: Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Software Engineering Methodology (SEM) process, Change Management, basic database query language usage, time tracking tools, advanced quality assurance (QA) tool usage for test case development, execution, and defect tracking/issue tracking
Creating and interpreting process maps and flowcharts.
Preparing various reports, and summaries
Conducting usability testing of software applications.
Ability to:
Ask pointed questions to verify clear understanding of client issues.
Analyze a business function and derive a set of requirements to satisfy a general request.
Take ownership of an aspect or task on a project with little to no assistance......
Education:
- Provide a high level of customer service.
- Establish and maintain effective working relationships with others.
- Exhibit a positive attitude when dealing with others.
- Follow all internal procedures for handling customer requests.
- Communicate timely and through proper channels to keep customer and upper management informed of the progress of an issue.
- Take personal ownership of issues, following through to issue resolution.
Attend to detail. - Analyze and solve logic problems.
- Meet all deadlines created by management or clearly communicate to management the reasons the deadlines are not possible.
- Effectively organize and prioritize all tasks and responsibilities.
- Participate in team projects and activities.
- Demonstrate flexibility in accepting and adapting to change.
- Clear, concise, grammatically correct oral and written communications, including SEM documentation.
- Demonstrate appropriate frequency and level of detail in communications.
Nice to have
- Previous exposure to Order Management systems (for example: BRASS, Flextrade)
- Exposure Foreign exchange transactions related to cross currency settlements for international equity trading
- BS degree or equivelent experience.