Overview
Skills
Job Details
The Manager, Technology Deployment leads enterprise-wide deployment efforts to deliver core operational applications with precision, empathy, and accountability. This leader guides the planning, readiness, and sustainment of deployments while supporting a team culture rooted in client's values. They will thrive by driving operational alignment, championing system adoption, and translating complex execution into measurable value. This role blends vision with discipline and is best suited for a transformational leader who empowers teams to act with integrity, initiative, and impact.
We Care:
Prioritize stakeholder experience by aligning delivery with operational realities
Advocate for clear, simple processes that reduce user frustration and build confidence
Support field teams with patience, structure, and resources during times of change
We Collaborate:
Identify and work cross-functionally with all internal and external stakeholders to driver execution of the deployment strategy
Facilitate governance forums to share risks, resolve blockers, and drive accountability
Serve as a connector between strategy and execution ensuring delivery matches intent
We Do the Right Thing:
Own end-to-end deployment accountability, from readiness to post-go-live adoption
Align execution to SOPs, configuration standards, and user feedback
Drive KPI reporting on adoption, early usage, and value realization
We Have Fun:
Celebrate successful launches and early performance gains
Build team morale through wins, visibility, and gratitude
Infuse energy and optimism into a fast-moving, cross-functional team culture
And We Take Initiative:
Lead with vision but execute with rigor ensuring deadlines, deliverables, and dependencies are honored
Proactive management of data and advanced analytics to strengthen early adoption of the technologies being deployed
Improve the process with each deployment documenting learnings and raising the bar
Create playbooks, checklists, and communication tools to scale success
Serve as a culture carrier, modeling high accountability and low ego
Qualifications:
10+ years in technology enablement, process improvement, or operational strategy roles
Demonstrated success leading complex, cross-functional projects in fast-paced environments
Expertise in Lean, Six Sigma, or equivalent improvement frameworks
Advanced knowledge of adult learning theory, curriculum design, and adoption reinforcement strategies
Exceptional communication, stakeholder engagement, and problem-solving skills
Experience in field-based operations or student transportation technologies strongly preferred
Salary: $110,000 - 140,000 per year
Benefits: Medical Insurance, PTO, 401 (k), and more