Overview
Skills
Job Details
Familiarity with grant-related workflows and grant management tools. Experience working with IT teams and stakeholders in an Agile development environment. Proficiency with Microsoft office productivity tools including Office, Teams, SharePoint, and OneNote.
Experience Required:
A minimum of two (2) years of professional experience in the design, maintenance, or support of IT systems. Typically has 2 to 5 years of programming/systems analysis experience. Proven, hands-on experience with the Salesforce Platform or related modules. Demonstrated experience managing deployments across a multi-environment Salesforce setup (e.g., Development, UAT, Production). Experience managing and responding to user requests via a ticketing system.
Experience in a role focused on grant management or a related field within the Salesforce ecosystem. Experience with and support for ITSM processes and IT Service Desk operations. Experience developing complex software solutions using enterprise applications like Salesforce.