Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Adobe CS
Enterprise Software
Customer Service
Licensing Management
Contract Management
Regulatory Compliance
Software Development Methodology
Project Management
Microsoft
Microsoft Certified Professional
IT Infrastructure
Legal
Licensing
Customer Facing
Procurement
Analytical Skill
Cloud Computing
Data Analysis
Job Details
Key Responsibilities:
- Maintain an in-depth knowledge of licensing laws and regulations.
- Develop a solid understanding of Microsoft cloud products, services, and commercial licensing agreements, including but not limited to EA (Enterprise Agreements), MPSA (Microsoft Product and Service Agreement), Open Value, CSP (Cloud Solution Provider), and MCA (Microsoft Customer Agreement).
Knowledge of Adobe ETLA program and licenses
Experience with ServiceNow's Software Asset Management (SAM) - Engage in workflow design, project management, and Agile SDLC processes.
- Prepare cost projections for Enterprise Agreements.
- Efficiently manage and respond to Microsoft licensing queries.
- Provide direct customer service with a minimum of 5 years of experience in customer-facing roles.
- Deploy enterprise software, including Adobe Creative and Document Cloud, with a minimum of 5 years of experience.
- Support the Enterprise Contracts and Licensing team with document management, spend data analysis, and contract reviews to ensure compliance with citywide license contracts.
- Create actionable dashboards and reports to monitor license utilization and provide insights on license types and breakdowns.
- Demonstrate proficiency in software license management tools and platforms.
- Navigate government procurement processes and contract management with a keen understanding of government technology infrastructure and enterprise applications.
- Analyze contracts for risks, legal issues, and procurement rules, escalating risks as appropriate.
- Align agency needs with OCTO licensing strategies while ensuring compliance with technology policies and standards within the government sector.
- Craft effective statements of work for IT-related procurement.
Qualifications:
- Bachelor s degree in a related field.
- Minimum of 5 years of relevant experience in Microsoft Licensing.
- Excellent organizational and administrative skills.
- Experience analyzing licensing data and working with business intelligence SMEs to create dashboard reports on usage and trends specific to software license types
- Proficiency in computer applications, including MS Office and Adobe.
- Solid understanding of Microsoft cloud technologies and concepts.
- Experience with government sector technology policies and standards.
- Strong analytical skills and the ability to assess and escalate contractual risks.
- Exceptional communication and customer service skills.
Minimum Education/Certification Requirements:
Bachelor s degree in IT or related field or equivalent experience
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.