Learning Strategy Support Representative

Hello,

Position: Learning Strategy Support Representative

Location: Chicago IL

Job overview and responsibilities:

• As a Learning Strategy Support Representative, you will provide daily project support and coordination to the Learning Strategy team under Global Learning. You will be responsible to manage administrative tasks for existing programs in addition to collaborating on special projects.
• Assist with the design and deployment of training programs for United employees
• Manage learning program data including administering and assist with the analysis of surveys and analyzing program effectiveness and ROI
• Manage and upkeep trackers, dashboards, and report on findings
• Communicate with and present information to diverse audiences, including leadership
• Draft and design high-impact written communications and PowerPoint presentations for large, diverse audiences, ensuring clarity, consistency, and alignment with organizational messaging and branding.
• Manage and cultivate relationships with technology vendors to ensure quality partnership
• Collaborate frequently with different departments to develop training materials, technologies, and for cross-functional projects
• Coordinate logistics for program participants and external consultants/faculty
• Provide administrative support including ordering supplies, managing invoices, data management, and organizing and maintaining files
• Coordinate and assist with the execution of meetings and events (i.e., preparing meeting materials, ordering group lunches, confirming attendees, coordinating virtual meetings)
• Assist with ad hoc projects as needed

Education and experience:

• 2-5+ years of current experience providing project coordination and support
• Bachelor s degree preferred
• Excellent verbal and written communication skills
• Intermediate experience using Microsoft Office (Outlook, Word, Excel, and Power Point) required
• Experience using Microsoft Teams, SharePoint and OneDrive preferred
• Ability to learn new technologies as they are introduced (Smartsheet, Cornerstone LMS, EdCast LXP, etc.)
• Superior follow-through, organization, time management, and attention to detail
• Ability to work cross-functionally with various stakeholders, including executives and senior leadership
• Must be committed to ongoing intellectual and professional development
• High learning agility and ability to adapt to change
• Great initiative with the ability to be collaborative and a team player
• Positive, professional attitude and presence, ability to exhibit exceptional customer service and interpersonal skills

Thanks&Regards

David(Vamsi)

Chicago, Atlanta, Hyderabad&Vizag /

* 114 |

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