Overview
On Site
$30,000 - $40,000
Full Time
Skills
DC circuits
Customer Facing
Field Service
AutoCAD
Job Details
Hi,
I am Suresh from IPivot. Please find the job description below for your reference. If interested, reply with an updated resume.
Role: Field Service Technician and Lead
Location: St. Paul, MN
Duration: Full-time
Job Description:
Skilled and motivated Customer Support / Field Service Technician to play a crucial role in ensuring the success of our customers through optimal functioning of their Aerosol Jet systems. You will be the company's face to the customer and be responsible for the installation, maintenance and support of their systems. We will depend on your technical expertise and dedication to service to build strong customer relationships that result in our mutual success.
Requirements
Associate's degree, Bachelor's degree in Engineering, military E4 or equivalent competency in Engineering, tech support, or a related field. E5 or equivalent preferred for the supervisor position.
Excellent problem solving and troubleshooting skills
Working knowledge of simple DC circuits and test procedures and a strong mechanical aptitude
Some knowledge of any computer language preferred
Experience in technical support or a similar customer facing role
Strong communication and interpersonal skills and a customer-centric mindset
Working knowledge of Microsoft Office and the Windows environment
Ability to work independently and collaboratively in a fast-paced environment
Willingness to travel domestically and internationally as required by customer needs
Able to utilize commercial air, ground and self-driven transportation
Ability to lift 50 pounds independently and access components from the floor to a five-foot level
Comfortable standing for long periods of time during on-site support and system demonstrations
Knowledge of Mastercam, AutoCAD, SolidWorks, Cognex Vision or motion automation a plus
Some knowledge of Mandarin a plus
Any level of security clearance a plus
Responsibilities:
Install, configure and provide updates to Optomec systems at customer sites
Provide technical support and troubleshoot issues onsite and by phone, email, and chat
Provide training in best practices to on-site personnel
Develop and maintain strong relationships with customers
Keep records of customer interactions, technical issues, and resolutions
Collaborate with cross-functional teams to resolve complex technical problems
Collaborate with internal teams to improve products and services
Maintain AJ and facility equipment at Optomec's St. Paul facility
I am Suresh from IPivot. Please find the job description below for your reference. If interested, reply with an updated resume.
Role: Field Service Technician and Lead
Location: St. Paul, MN
Duration: Full-time
Job Description:
Skilled and motivated Customer Support / Field Service Technician to play a crucial role in ensuring the success of our customers through optimal functioning of their Aerosol Jet systems. You will be the company's face to the customer and be responsible for the installation, maintenance and support of their systems. We will depend on your technical expertise and dedication to service to build strong customer relationships that result in our mutual success.
Requirements
Associate's degree, Bachelor's degree in Engineering, military E4 or equivalent competency in Engineering, tech support, or a related field. E5 or equivalent preferred for the supervisor position.
Excellent problem solving and troubleshooting skills
Working knowledge of simple DC circuits and test procedures and a strong mechanical aptitude
Some knowledge of any computer language preferred
Experience in technical support or a similar customer facing role
Strong communication and interpersonal skills and a customer-centric mindset
Working knowledge of Microsoft Office and the Windows environment
Ability to work independently and collaboratively in a fast-paced environment
Willingness to travel domestically and internationally as required by customer needs
Able to utilize commercial air, ground and self-driven transportation
Ability to lift 50 pounds independently and access components from the floor to a five-foot level
Comfortable standing for long periods of time during on-site support and system demonstrations
Knowledge of Mastercam, AutoCAD, SolidWorks, Cognex Vision or motion automation a plus
Some knowledge of Mandarin a plus
Any level of security clearance a plus
Responsibilities:
Install, configure and provide updates to Optomec systems at customer sites
Provide technical support and troubleshoot issues onsite and by phone, email, and chat
Provide training in best practices to on-site personnel
Develop and maintain strong relationships with customers
Keep records of customer interactions, technical issues, and resolutions
Collaborate with cross-functional teams to resolve complex technical problems
Collaborate with internal teams to improve products and services
Maintain AJ and facility equipment at Optomec's St. Paul facility
Thanks and Regards,
Suresh Durgam
Senior Recruiter
M:
E:
A: 405, Ridge Road, Dayton NJ 08810
W:
Suresh Durgam
Senior Recruiter
M:
E:
A: 405, Ridge Road, Dayton NJ 08810
W:
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