Overview
On Site
Depends on Experience
Contract - W2
Skills
.NET
ADO
Amazon Web Services
Apache JMeter
Apache Maven
AppDynamics
Auditing
Continuous Delivery
Continuous Improvement
Continuous Integration
Dashboard
DevOps
GitHub
Good Clinical Practice
Google Analytics
Google Cloud Platform
Gradle
Grafana
HP LoadRunner
Java
Knowledge Management
Leadership
Management
Mentorship
Microsoft Azure
POSTMAN
Performance Testing
Problem Management
Regression Analysis
Reporting
Risk-based Testing
Root Cause Analysis
SLA
Selenium
ServiceNow
Splunk
Version Control
Job Details
Role: SRE
Type: C2C
Location: Miami, FL, USA (Onsite)
Required Technical Skill Set
- .NET/Java development, ServiceNow, AppDynamics, PagerDuty, Grafana, Splunk, Azure ADO, GitHub, Maven, Gradle, Selenium, JMeter, Postman, SonarQube, Google Analytics, Figma, Swagger, GigaFox, ReadyAPI, LoadRunner, PagerDuty, Slack
- Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Strong development experience in .NET and Java frameworks.
- Proven leadership managing SRE and DevOps teams.
- Incident and problem management using ServiceNow.
- Expertise in Observability: AppDynamics, PagerDuty, Grafana, Splunk.
- Deep understanding of CI/CD with Azure ADO, GitHub, Maven, Gradle.
- Automated regression and performance testing experience with Selenium, JMeter.
- Experience building self-healing systems.
- Strong skills in root cause analysis (RCA) and problem identification.
- Ability to define and enforce SLAs and response metrics.
- Document and maintain version-controlled knowledge repositories.
- Exposure to self-healing systems in SRE or DevOps context.
Good-to-Have
- Certifications in AWS/Google Cloud Platform/Azure
- Experience working in a Travel/Tourism industry
- Responsibility of / Expectations from the Role
- Lead implementation of automation and self-healing deliverables across teams.
- Design and drive observability dashboards and proactive alert systems.
- Define, track and report SLA adherence, MTTR, and ticket lifecycle metrics.
- Establish an incident audit and RCA review processes with version control.
- Coordinate cross-functional teams in incident escalation and resolution.
- Mentor SRE engineers and drive continuous improvement efforts.
- Ensure usage of standardized templates for knowledge management and RCA.
- Implement risk-based testing strategies and shift-left practices.
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