Product Experience Designer

  • Posted 5 hours ago | Updated 5 hours ago

Overview

Remote
Up to $70
Contract - W2
Contract - 12 Month(s)

Skills

Articulate
Collaboration
Communication
Facilitation
Graphics Design
Health Care
Impact Analysis
Information Architecture
Information Assurance
Interaction Design
Mapping
Product Design
Prototyping
Supply Chain Management
Usability Testing
User Research

Job Details

Title: Product Experience Designer

Location: Remote

Type: W2

Day-to-day, you will:
 Create low/high-fidelity designs, user flows, and testable prototypes for various digital products/services.
Help product teams deeply understand customer/user behavior, pain points, and needs.
Partner with product managers through discovery to validate both problems and solutions.
Articulate experience challenges & opportunities for your product and in healthcare more broadly.
Plan & execute user research studies, analyze data, and uncover insights.
Relentlessly consider the whole system and each detail from the user s perspective.
Explain your design rationale to non-designers.
Collaborate across multiple functions to deliver an exceptional cohesive experience.
Clearly identify assumptions and effectively (and creatively) test them.
Determine both quantitative & qualitative insights and translate them into actionable design tasks.
Understand a human-centered product design philosophy and how it will deliver better products and build a competitive advantage.
Establish relationships with cross-functional teams and internal/external stakeholders.
Demonstrate qualities of transparency, trust, vulnerability, psychological safety, and collaboration.
Need to have:
 4-6 years experience designing digital products and/or services utilizing a human-centered approach.
A clear grasp of best practices for designing digital products and habits to stay current.
IA, journey mapping, and interaction design chops and proficiency with the relevant tools.
Proven visual design and creative development skills.
Experience observing/co-facilitating basic user research, service prototyping, and usability testing.
Solid visual, verbal, and written communication skills required in the service of great storytelling.
Comfort designing within a modern product design lifecycle.

Nice to have:
BS/MS degree in human factors, design, psychology, sociology, or relevant experience.
Experience designing in healthcare for relevant segments e.g. consumer, supply chain, logistic, etc.
A conversant understanding of strategy, operations, and technology behind healthcare businesses.
Experience designing with data, including modern data visualizations to tell the right story to the right audience.

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