Overview
On Site
Depends on Experience
Full Time
Skills
SBC
SIP
SDM
Routing
Relationship Building
RTP
Stacks Blockchain
Proxies
Analytics
Managed Services
Cisco
Communication
IP
H.323
Intellectual Property
Interfaces
MGCP
NOC
Network
Oracle
PS
PostScript
TAC
Unified Communications
VoIP
WebEx
Job Details
Job Title: SBC Engineer Oracle SBC Ribbon SBC Location: RTP, NC; Austin, TX; San Jose, CA Position Type: Full-time
Desired Skills: Oracle | CISCO CUCM
Years of Experience: 8 - 10 years of experience
Job Summary:
Must Have Technical/Functional Skills
Sajith Nair Ztek Consulting Inc. Phone: | E-mail:
Desired Skills: Oracle | CISCO CUCM
Years of Experience: 8 - 10 years of experience
Job Summary:
Must Have Technical/Functional Skills
- Deployment, Configuration and Operation of Oracle and Ribbon SBC
- Strong experience with Oracle and Ribbon SBC product line
- Prior working experience in a managed services environment
- Cisco Unified Communication Applications: CUCM, CUC, IMP, and Cisco VoIP Protocols: SIP, MGoogle Cloud Platform, H323
- 5+ years of demonstrated ability as a Senior Engineer in a NOC, TAC, or PS setting
- Ability to coordinate, lead, and influence teams solve complex networks and services during high-pressure service-impacting outages and incidents
- Expertise in Webex calling, CUCM, dial plans, and IP phone configurations
- Solid understanding of Oracle and Ribbon SBC product line
- Expert-level knowledge on Oracle ACME Session Border Controller (SBC), Session Delivery
- Manager (SDM) and Enterprise Operations Manager (EOM), Ribbon SBC and Ribbon Analytics Platform
- Advanced technical skills on Deploy, Configure, Upgrade and Operate Oracle ACME and Ribbon SBC Suite
- Deploy and Configure Oracle ACME SBC and Ribbon SBC products
- Handling Day 2 Operational tasks related to Oracle ACME SBC and Ribbon SBC products
- Troubleshooting integration issues between SBC and other SIP Stacks like Cisco CVP, Call Manager and Phones
- Working with the service provider and Partner to troubleshoot SIP Trunk issues between SBC and ITSP
- Perform Configuration changes like adding a route and modifying session manipulation to fix call routing issues
- While troubleshooting issues or part of changes, perform health checks on ACME SBC and
- Ribbon SBC solution to detect problems.
- Configure network interfaces, SIP trunks, call routing, session policies, and HMR rules to establish seamless communication and manipulation of SIP message headers.
- Configuration of Client and SIP trunks with peer client/SIP proxy servers
- Coordination with Carriers, vendors, OEMs, and the client's technical Team for new deployment or upgrades
- Capacity planning, handle device lifecycle and vulnerability management
- Fundamental knowledge of Cisco Unified Communication Applications: CUCM, CUC,
- IMP and Cisco VoIP Protocols: SIP, MGoogle Cloud Platform, H323,
- Strong verbal and written communication, consulting, and relationship-building skills with ability to work autonomously and thrive in a transformational environment
- Ability to identify, prioritize, and drive service improvement opportunities.
- Location: RTP, NC; Austin, TX; San Jose, CA
Sajith Nair Ztek Consulting Inc. Phone: | E-mail:
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