Windows 11 HW Technician

Overview

On Site
USD 23.00 - 25.00 per hour
Full Time

Skills

Migration
Electronic Health Record (EHR)
Laptop
Tablet
Credit Cards
Testing
Epic
Network
Project Management
Performance Management
Preventive Maintenance
Data Collection
Printers
ServiceNow
Microsoft Excel
Remote Support
Computer Hardware
Microsoft Windows
Inventory
Communication
Management
Organized
Documentation
Customer Service
Taxes
Life Insurance
Business Transformation
Law

Job Details

Description
Mount Sinai is looking for a desktop field technician on their Windows 11 deployment project. This project overlaps with their Epic readiness project to prepare for their go-live at Mt. Sinai South Nassau Hospital. Mount Sinai South Nassau will be migrating from their current EMR to Epic in Nov 2025 to be consistent with the Mt. Sinai EMR
Mount Sinai needs these resources to assist in the hardware deployment which includes monitor and hardware swaps, imaging machines with Windows 11 and deploying the hardware which includes laptops, desktops and tablets, scanners, credit card readers and e-signature pads. They will also assist in testing the systems to make sure they are operational and help with any log on issues and will be able to escalate any issues that they cannot handle. This will involve communication across the project team (PM, Technicians, practices, internal Mt. Sinai Epic Tech team and/or internal Mt. Sinai Desktop and Network Infra teams). They will need to update Excel spreadsheets with appropriate asset information.
Deployment will take place early June through end of July, but there is a good chance they could potentially be extended until Sept/October.
Most of the work will be done during a standard work shift (Monday - Friday; 9am - 5pm) BUT there could be work scheduled outside of the normal hours throughout multiple locations depending on the availability of the physician practices for the data collection (starting earlier in the morning certain days and/or starting later and working later other days).
The work will be completed at the Mt. Sinai South Nassau Hospital in Oceanside, a large facility in Hicksville, and 28-30 remote sites in and around predominantly the Nassau County area that includes Baldwin, Freeport, Merrick, Valley Stream, Oceanside, Bellmore, Levittown, Huntington Station, Hewlett, Long Beach, Lynbrook, Rockville Centre, Hempstead.
Must be able to lift 50+ lbs.
Skills
Desktop Support, Go Live Support, Hardware Deployment, Windows 10, Inventory, printers, scanners, ServiceNow, Excel
Top Skills Details
Desktop Support, Go Live Support, Hardware Deployment, Windows 10, Inventory
Additional Skills & Qualifications
Great communication, time management skills, reliable, follow instructions, organized and thorough in their documentation, white glove customer service.
Will have to get flu shot when onsite.
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $23.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Oceanside,NY.
Application Deadline
This position is anticipated to close on May 16, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group