Field Service Technician

Our client is looking for a Field Service Technician for a 3-month contract in Miami, FL 33177.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

• 3 years plus supporting Desktops, Laptops, and Printers.
• 3 years plus of customer service experience
• Reliable Transportation (This is a driving position - reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder of lift and are able to lift up to 50lbs.
• Valid driver's license.
• Able to work from a bent, crouched, or kneeled position.
• Possess a valid driver's license.
• CompTIA A+
• OEM Printer Warranty Certifications
• OEM Laptop/Desktop Warranty Certifications
• Server experience.

What You Will Be Doing

• Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)
• Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
• Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Maintain good customer focus meeting deadlines and service level agreements (SLAs)