Overview
Skills
Job Details
Role: Technical Business Analyst - Property & Casualty
Location: New York, NY - (Hybrid, 3days/week)
JD
Technical Business Analyst to support the analysis, documentation, and delivery of technology solutions for Property & Casualty (P&C) insurance systems. This is an excellent opportunity for someone with foundational knowledge of business analysis or insurance operations to grow into a technical BA role.
The ideal candidate will bring strong problem-solving skills, attention to detail, and a willingness to learn P&C insurance processes such as policy administration, claims handling, and billing, while gaining exposure to enterprise insurance platforms.
Key Responsibilities
Requirements Support & Documentation
- Assist in gathering and documenting business and system requirements under the guidance of senior BAs or project leads.
- Participate in requirements workshops, meetings, and interviews with business stakeholders.
- Draft user stories, process flows, and basic functional documentation.
- Help maintain requirements traceability throughout the project lifecycle.
Technical & Data Support
- Support basic data analysis activities using Excel, SQL, or reporting tools to validate information.
- Document system configurations, interface requirements, and test data needs.
- Assist in preparing API/data integration documentation under supervision.
Insurance Domain Learning & Application
- Learn and apply concepts from the policy lifecycle (quote, bind, issue, renew, cancel) and basic claims workflows.
- Gain understanding of state-specific compliance requirements and how they affect system changes.
- Support documentation of rating, billing, and underwriting workflows.
Testing & Validation
- Assist QA and business teams in preparing UAT scenarios and test data.
- Participate in system testing and defect logging.
- Verify that system changes meet documented requirements.
Collaboration & Project Support
- Work closely with senior BAs, developers, and testers to ensure requirements are clear and actionable.
- Maintain project documentation repositories.
- Assist in status tracking and reporting to project leads.
Requirements
Qualifications
Required:
- Bachelor’s degree in Business, Information Technology, or related field, or equivalent work experience.
- 0–2 years of experience in business analysis, insurance operations, or related roles.
- Basic understanding of P&C insurance concepts or strong willingness to learn.
- Strong documentation and communication skills.
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio).
Preferred:
- Exposure to policy administration systems (Guidewire, Duck Creek, Majesco, Insurity, or similar).
- Basic SQL skills or experience with data analysis.
- Familiarity with Agile/Scrum methodology.
- Coursework or certification in business analysis or insurance (IIBA ECBA, INS 21).
Key Competencies
- Eagerness to learn and grow within the P&C insurance technology space.
- Strong attention to detail and organizational skills.
- Clear written and verbal communication abilities.
- Ability to work collaboratively and take direction from senior team members.
- Problem-solving mindset with curiosity to understand business processes.