ServiceNow Developer - Hybrid, Washington, DC

This position is HYBRID REMOTE and requires on-site two days per week in Washington, DC.

Must be local to DC, MD, VA, or within 2 hours of commute.

Due to Federal Government Security Clearance Requirements: U.S. Citizenship

ServiceNow Developer (Tokyo Release Expertise)

Are you a ServiceNow whiz excited by the latest features? Do you want to leverage the power of the Tokyo release to build innovative solutions? If so, we want you on our team!

We're seeking a talented ServiceNow Developer to join our team and take advantage of the exciting new features and functionalities introduced in the Tokyo release. You'll play a key role in customizing and extending our ServiceNow platform to streamline processes, enhance user experience, and drive business value.

Responsibilities:

• Design, develop, and implement custom ServiceNow applications, workflows, scripts, and UI elements using the latest Tokyo release features (e.g., Automated Test Framework, Virtual Agent enhancements).
• Collaborate with business stakeholders to understand and translate their needs into effective ServiceNow solutions, prioritizing low-code/no-code approaches whenever possible.
• Configure and customize core ServiceNow modules, such as Incident Management, Change Management, Problem Management, Asset Management, and the Service Catalog.
• Integrate ServiceNow with other enterprise applications using APIs and best practices.
• Develop and maintain unit and integration tests to ensure code quality and functionality.
• Document code and configurations for future reference and knowledge sharing.
• Stay up-to-date on the latest ServiceNow releases, features, and best practices, mainly focusing on the Tokyo release.
• Proactively identify opportunities to leverage Tokyo release functionalities to improve workflows and automation.
• Troubleshoot and resolve ServiceNow-related issues.
• Participate in code reviews and knowledge-sharing sessions with the development team.

What you need to succeed:

• Bachelor's degree and 8+ years of experience, or Master's degree and 6+ years of experience in ServiceNow development, with expertise in an enterprise-level environment.
• Experience supporting the customization, administration, and configuration of the ServiceNow tool.
• Experience with HTML, Angular, and JavaScript.
• Experience with Service Catalog and Service Portal within ServiceNow.
• Experience with the Tokyo release. Experience upgrading to Vancouver is a (plus)
• Experience with creating and customizing core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration).
• Prior experience integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
• Ability to plan resource requirements from high-level specifications.
• Strong communication skills and the ability to explain complex concepts in plain language.
• Proficient understanding of code versioning tools such as Git / Serena / SVN.

Why you'll love working at PRISM:

• We are a family-oriented company with a strong culture of teamwork, collaboration, and support.
• We foster positivity, continuous growth, and development of all company employees.
• We offer competitive salaries and benefits, including paid time off, health insurance, and 401(k)options.
• We are growing rapidly, and there are many opportunities for advancement.

If you are a talented and experienced ServiceNow Developer looking for a challenging and rewarding opportunity, we encourage you to apply today!