Senior ServiceNow Developer O&M Expert

Overview

On Site
$doe
Contract - W2
Contract - Independent
Contract - Long term

Skills

ServiceNow

Job Details

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.


Position: ServiceNow Solutions Architect O&M
Location: Washington, DC- Hybrid- Candidates from the DMV areas are preferred
Duration: Long term

Most of the work is support and enhancements looking for people who worked in O&M kind of engagements and have experience in all the modules listed.

Experience:
7 years of experience architecting ServiceNow solutions
7 years in Agile development

Education:
Bachelor's Degree

Certification(s):
ServiceNow Certified Technical Architect (CTA)

Skillset:
Knowledge of ServiceNow architecture principles, experience delivering large-scale federal projects on the ServiceNow platform, ability to communicate recommended practices and guidance to customers and project teams
Agile development: Analysis, requirements gathering, development, testing, quality assurance, change management, operations, and maintenance support
Service Portal development
Production support/maintenance work, for e.g., Upgrade and Clone support
Requirements analysis, gap analysis, create stories, create use cases
Experience with: ITSM/ITOM/CSM/HAM/FSM/Asset/CMDB
Support of integration points to/from ServiceNow (SailPoint, JIRA, UpStart)
Workspace configuration support. (Service Operations Workspace)
Experience with dashboards and reporting
Virtual Agent/Agent Chat
Performance Analytics
Rest API
Best Regards,

Ashok Kumar
Sr. Talent Acquisition Specialist
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.