Business Analyst

Job ID: NC-786713

Hybrid/Local Govt Healthcare BA (Salesforce/15+) with QA, BPR, MS Project/Visio/SharePoint, JIRA, Confluence, RFP, agile experience

Location: Raleigh, NC (NCDHHS-PMO)
Duration: 12 Months

Skills:
Extensive knowledge of business system analysis techniques and testing methodologies Required 7 Years
Demonstrated experience in gathering business requirements and development of business rules and process flow. Required 7 Years
Proven experience with business process design and definition Required 7 Years
Experience with Business Analysis methodologies and problem solving Required 7 Years
Extensive experience in using JIRA Required 7 Years
Extensive experience in using Confluence Required 7 Years
Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7 Years
Excellent communication skills (both verbal and written) Required 7 Years
Experience in development of procurement related documents including RFP and evaluation criteria. Required 7 Years
Demonstrable analytical skills and an attention to detail. Required 7 Years
Extensive experience in collaborating with Product Owners and other stakeholders to derive Business Requirements Required 7 Years
Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills. Required 7 Years
Knowledge Creating Sequence Diagram and flow charts Required 7 Years
Experience working for State government Highly desired
Knowledge of Salesforce platform Desired
Healthcare related experience Nice to have
Salesforce Certified Business Analyst Highly desired

Description:
The NC Department of Health and Human Services Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities for DCDEE EEIS Project.

The NC Department of Health and Human Services Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process re-engineering and requirement gathering activities.

RESPONSIBILITIES
Conducts stakeholder analysis
Conducts market research and analysis
Identify and document detailed current and future state process workflows using BPM standards
Develops Context diagrams, functional decomposition, and process workflows
Document gap analysis and Develops the following documents: business process models, use cases, wire-frames, entity relationship diagrams, data dictionaries, system context diagrams
Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix
Build Business, stakeholder, solution and transition requirements
Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology
Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements
Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required
Perform functional, integration testing UAT support, including developing test scenarios and cases
Support required system go-live activities
Authors and prepares meeting minutes to be distributed to a variety of audiences
Creating User stories and acceptance criteria and authors other Agile documents and deliverables

KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:
Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications
Strong writing and communication skills and can build relationships with both their team members and clients
Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills
Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors
Ability to act independently with sound business judgment and thrive in environment with diverse communication styles
Ability to prepare and present oral and written documents clearly and concisely
Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards
Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs
Possess a high-level understanding in the areas of application programming, database and system design
Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines
Understanding of Software Development Lifecycle (SDLC) concepts and process
Knowledge of and experience with IT Service Management best practices and principles
Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project
Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups