Junior IT Specialist HBITS-07-14422

Overview

On Site
Contract - W2

Skills

Video
Technical Support
.NET
Web Applications
PL/SQL
Writing
Stored Procedures
mvc
C#
Database
Onboarding
Training
Windows PowerShell
Scripting
Productivity
Management
Mobile Device Management
Regulatory Compliance
Cyber Security
Group Policy
Preventive Maintenance
Business Operations
Project Management
Computer Hardware
Scheduling
Testing
Supervision
Documentation
Remote Access
Virtual Private Network
Remote Desktop Services
Collaboration
Application Support
Network
Telecommunications
Service Desk
Information Technology
IT Service Management
Public Sector
Honesty
IBM
Amazon Web Services
Microsoft
Oracle
Tableau
Salesforce.com

Job Details

video interview

Tech Valley Talent (TVT) is a HBITS PRIME Vendor, and we have an opening for an Junior IT Specialist HBITS-07-14422

DURATION: 30 Months

LOCATION: New York, NY - Hybrid

The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs.

Qualifications
  • IT Specialist - Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
  • Junior- 12 - 36 months
  • 84 months experience developing N-Tier .net web applications
  • 72 months experience with PL/SQL writing packages stored procedures and triggers.
  • 60 months experience utilizing Model View Controller (MVC)
  • 36 months experience utilizing C#
  • 36 months experience utilizing Oracle Databases
  • Bachelor's Degree

Day-to-Day tasks

  • Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets). Tasks include but not limited to: onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner.
  • Utilize PowerShell scripting to maximize productivity of platform management.
  • Administer corporate mobile device management solution.
  • Maintain platform security and compliance in alignment with agency's cyber security program to protect data.
  • Test Group Policies and updates for endpoint OS.
  • Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components.
  • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability.
  • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes.
  • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination.
  • Monitor, measure, and test current/new infrastructure products and services.
  • Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations.
  • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation.
  • Use of remote access technologies (VPN, terminal services)
  • Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise. TVT is an Information Technology (IT) professional business leader providing IT services to the public sector. Our firm is founded on the values of high integrity, trust, honesty, and commitment. We take pride in providing exceptional value to our clients by supplying and delivering the best IT project-based and hourly talent across the nation. We are business partners with many technology solution providers such as IBM, AWS, Google, Microsoft, Oracle, Tableau, Salesforce, and others. Tech Valley Talent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type protected by federal, state, or local laws. This policy applies to all terms and conditions of employment.
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