IT Systems Engineer

Overview

On Site
USD 75.00 - 85.00 per hour
Full Time

Skills

SAN
WAN
LAN
Backup & restore
Standard operating procedure
Active Directory
Amazon Web Services
IT infrastructure management
IT infrastructure
System administration
Tier 2
Problem management
Cloud computing
Operating systems
Problem solving
Customer service
Identity management
Data security
Data integrity
Service level
Web applications
Change management
Asset management
Computer science
Information Technology
Life sciences
Training
Computer hardware
Strategy
Roadmaps
Computer networking
FOCUS
Cyber security
Policies
Collaboration
SOP
Management
SLA
Microsoft Azure
VMware
Bash
Windows PowerShell
Linux
SonicWall
WDS
Communication
ITIL
Teamwork
Biotechnology
Microsoft Certified Professional
CompTIA
Network
CISSP

Job Details

Location: Philadelphia, PA
Salary: $75.00 USD Hourly - $85.00 USD Hourly
Description: Our client is currently seeking a IT Systems Engineer for a 12 month + contract.

Role:
The Systems Engineer is responsible for engineering and administering all on-premise and remote IT infrastructure technologies, services, and components. The Systems Engineer is also responsible for conducting technology orientations with internal IT personnel, system administration training, and tier 2 escalation incident and problem management. Infrastructure components include on-premise and cloud computing hardware and software, Storage Area Networking (SAN), Wide Area Networking (WAN), Local Area Networking (LAN), Active Directory (AD), backup and restore technologies and end user computer operating systems and build types. The Systems Engineer will also recommend tactics or technologies that increase system performance. The right candidate will provide great team member collaborations and customer experiences. The Systems Engineer reports directly to the Infrastructure Architect.

Responsibilities:

Directly support the execution of the IT Infrastructure strategy and roadmap

Implement, enhance, and administer computer and networking systems, services, and components to achieve specific business or internal IT functional goals

Support services in a remote/on-premise hybrid employee environment

Prioritize and optimize Tier 2 incident and problem resolution with a focus on customer service

Maintain secure identity and access management and data protection best practices in conjunction with the Director, Cybersecurity to enforce policies and uphold data integrity

Collaborate directly with software and hardware vendors and service providers

Support and maintain all infrastructure component technologies

Train on and suggest enhancements to current IT Standard Operating Procedures (SOP) and work instructions

Act as change owner for infrastructure technology changes

Manage incidents and problems within Tier 2 resolution Service Level Agreements (SLA)

Provide clear and concise status updates on technology implementations and Tier 2 incidents and problems

Requirements:

Strong knowledge of Windows Active Directory, Azure, Identity Management, and M365 applications

Strong knowledge of vmware

Strong knowledge of WAN, LAN, and SAN technology stacks

Strong understanding of desktop, mobile, and web application architectures

Proficient with Amazon Web Services (AWS)

Proficient with Bash and/or Powershell script authoring

Proficient with Mac and Linux operating systems

Familiar with SonicWall, Zscaler, WDS, and InTune products

Good communication skills

ITIL change management experience

Solid teamwork and interpersonal skills

Solid customer-centric behaviors and actions

Solid understanding of ITIL incident, problem, and asset management

Proven ability to work in a collaborative and high-performance environment

Ability to operate effectively in fast paced environment

Qualifications:

Bachelor's degree in IT, Computer Science, or related area

8+ years of information technology experience within an infrastructure function

3+ years' experience in IT infrastructure management

Bonus: Experience in Biotechnology or Life Science industry

Preferred: MCSE, CompTIA Network, ITIL, CISSP or similar certification

Location: This role will be located in Philadelphia, PA and must be onsite 2 days per week minimum

Contact:

This job and many more are available through The Judge Group. Please apply with us today!

About Judge Group, Inc.