Overview
Skills
Job Details
JOB DESCRIPTION
Test Lead Senior for Contact Center Cloud project (CCaaS).
The Test Lead is responsible for overseeing the end-to-end testing lifecycle across multiple phases including System Integration Testing (SIT), Performance Testing, and User Acceptance Testing (UAT). This role ensures that testing activities are aligned with business objectives and executed with precision and efficiency.
Key Responsibilities:
Test Case Derivation & Collaboration
Partner with business leads to derive comprehensive test cases based on functional and non-functional requirements.
Ensure test coverage aligns with business scenarios and edge cases.
Test Case Management
Document and input test cases into Azure DevOps, maintaining traceability and version control.
Organize test cases into suites and link them to relevant work items and requirements.
Test Planning
Develop detailed test plans for each test phase (SIT, Performance, UAT, etc.), including scope, timelines, resources, and entry/exit criteria.
Identify dependencies and risks associated with each phase and propose mitigation strategies.
Execution Coordination
Coordinate execution of test plans with testers, QA engineers, and business stakeholders.
Monitor progress, resolve blockers, and ensure timely completion of test cycles.
Automation Strategy
Explore and scope automation opportunities to streamline repetitive testing tasks.
Collaborate with automation engineers to define future-proof testing frameworks and reusable components.
Reporting & Quality Assurance
Track and report test results, defects, and coverage metrics to stakeholders.
Ensure adherence to quality standards and continuous improvement of testing processes.
location: New York, New York
job type: Contract
salary: $65 - 68 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
JOB DESCRIPTION Test Lead Senior for Contact Center Cloud project (CCaaS).
The Test Lead is responsible for overseeing the end-to-end testing lifecycle across multiple phases including System Integration Testing (SIT), Performance Testing, and User Acceptance Testing (UAT). This role ensures that testing activities are aligned with business objectives and executed with precision and efficiency.
Key Responsibilities:
- Test Case Derivation & Collaboration
- Partner with business leads to derive comprehensive test cases based on functional and non-functional requirements.
- Ensure test coverage aligns with business scenarios and edge cases.
- Test Case Management
- Document and input test cases into Azure DevOps, maintaining traceability and version control.
- Organize test cases into suites and link them to relevant work items and requirements.
- Test Planning
- Develop detailed test plans for each test phase (SIT, Performance, UAT, etc.), including scope, timelines, resources, and entry/exit criteria.
- Identify dependencies and risks associated with each phase and propose mitigation strategies.
- Execution Coordination
- Coordinate execution of test plans with testers, QA engineers, and business stakeholders.
- Monitor progress, resolve blockers, and ensure timely completion of test cycles.
- Automation Strategy
- Explore and scope automation opportunities to streamline repetitive testing tasks.
- Collaborate with automation engineers to define future-proof testing frameworks and reusable components.
- Reporting & Quality Assurance
- Track and report test results, defects, and coverage metrics to stakeholders.
- Ensure adherence to quality standards and continuous improvement of testing processes.
qualifications:
MUST HAVE lead experience, SIT, UAT and Performance Testing, Azure DevOps Test. Be Local to NYC
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.