Desktop Support Technician

Overview

On Site
Full Time

Skills

Recruiting
Project Management
Performance Management
Preventive Maintenance
Dependability
Marketing Operations
Hardware Troubleshooting
Microsoft
Microsoft Office
TCP/IP
Active Directory
Computer Networking
Soft Skills
Customer Service
Attention To Detail
Organizational Skills
CompTIA
A+
Remote Support
Computer Hardware
Microsoft Windows
Issue Tracking
Management
Laptop
Printers
Innovation

Job Details

Date Posted: 10/22/2025

Hiring Organization: Rose International

Position Number: 490388

Job Title: Desktop Support Technician

Job Location: Chesterfield, MO, USA, 63017

Work Model: Onsite

Shift: Monday - Friday, 8:00 AM - 5:00 PM. Some overtime may be required.

Employment Type: Temp to Hire

FT/PT: Full-Time

Estimated Duration (In months): 3

Must Have Skills/Attributes: Microsoft Office

Experience Desired: Hardware diagnostics and troubleshooting (1 yrs); Microsoft Office Suite (1 yrs); Familiarity with TCP/IP, Active Directory, and basic networking protocols (1 yrs)

Required Minimum Education: High School Diploma or equivalent

Preferred Education: Associate's Degree

Preferred Certifications/Licenses: CompTIA A+ Certification

Job Description
Rose International is seeking a skilled and dependable Desktop Support Technician to join our team in Chesterfield, MO. This onsite role is ideal for a proactive professional with strong technical expertise and a commitment to delivering exceptional support to internal users.

Required Technical Skills:
Proficiency in hardware diagnostics and troubleshooting
Experience with Microsoft Teams, Windows 11, and Microsoft Office Suite
Familiarity with TCP/IP, Active Directory, and basic networking protocols

Required Soft Skills:
Strong customer service orientation
High attention to detail and organizational skills
Ability to work independently and meet deadlines

Preferred Certification:
CompTIA A+ Certification

Desktop Support Technician Key Responsibilities:
Provide hands-on support for hardware and software issues across Windows and Mac environments.
Utilize the internal ticketing system to manage and resolve technical requests.
Perform desk-side troubleshooting, upgrades, and maintenance on desktops, laptops, printers, and phones.
Set up and configure new PCs and peripheral devices for users.
Ship and handle PC equipment (up to 50 lbs) as needed.
Physically install and connect equipment, including crawling or bending under desks.

About Rose International:
Founded in 1993 by Sue Bhatia, Rose International is a leading minority- and woman-owned provider of workforce and technology solutions. With a reputation for excellence and innovation, Rose International supports a wide range of industries and clients across the nation.

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.