EPIC EMR Help Desk

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Epic
EMR
support
ticketing
MyChart

Job Details

Role : EPIC EMR Help Desk

Location: Minneapolis, MN Remote

Contract

Job Description:

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support

Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)

Experience writing knowledge base articles and tip sheets

Experience using ticketing systems (in this case ServiceNow experience is preferred)

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