IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.

Our client is seeking a Technical Architect to fill a key technical and business role on their team. This is an exciting opportunity to adapt your skills to evolve and support our infrastructure, application, process, and security architecture.

The Technical Architect position supports core business applications, infrastructure, networking, computer, storage, data, and security solutions. The role will develop, maintain, and enhance the case management software. This system is mission-critical and provides secure communications and paperless workflows in offices and integrates data from various partners. The case management software modernization, which is currently underway, is a major project and will be an important collaboration in this position s work portfolio.

Tasks

• Design, implement, and support client s technology infrastructure.
• Provide frameworks for information systems, security, and application delivery.
• Understand user and process requirements and ensure those requirements can be achieved through the current and proposed technical architecture.
• Monitor technological advancements to support continuous improvement and alignment with standards and emerging business requirements.
• Understand the interactions, data flows, and security between systems and services within the environment, and evaluate the impact of changes.
• Analyze and test systems to ensure performance, reliability, security, and scalability meet operating standards.
• Maintain documentation of networks and systems to support maintainability and continuity.
• Frequent team and customer consultations on technical configurations and escalated requests, all contributing to the effective use of the architecture to enable the Bureau s business goals.
• Collaborate with team and customers to develop proposals, provide escalated support, and gather feedback and maintain priorities.

Designing and Planning:

• Design an approved sensitive data local and cloud storage solution.
• Collaborate with the teams on an implementation methodology and ensure the solution meets the established data compliance levels for transit, storage, and access.
• Incorporate testing and administration recommendations and document the solution.

Execution and Installation:

• Plan and execute a multi-site network infrastructure upgrade that includes hardware specifications, configurations, and connectivity to systems supporting sensitive data.
• Test to confirm that all hardware and software changes fully meet business requirements.

Operations and Support

• Perform network performance and reliability monitoring.
• Trend data to analyze performance and substantiate changes in service levels at locations with bandwidth and latency constraints.
• Prioritize recommendations based on available service options that meet performance, budget, and user experience expectations.
• Be a subject matter expert on escalated tickets from the help desk.
• Include the customer in all relevant communications and document resolutions on the support ticket.

Security

• Implement routine evaluations of available and adopted cybersecurity solutions.
• Stay current with implemented feature sets and configurations and present recommendations to DAIT that support improvements.
• Configure, support, and test systems that interact with and store sensitive data.
• Ensure that all related systems maintain compliance with applicable security standards.
• Document design and implementation of the secure solution.
• Ensure compliant data is encrypted in transit and at rest and related storage services are architected to support governed access.

Knowledge, Skills and Abilities Required:

• Strong written and oral communication skills.

NOTE: Candidate MUST be a WI resident. NO RELOCATION IS ALLOWED. This position is considered remote and will require occasional on-site work if issues arise. This position can work 100% remote (within the State of WI).

Location: Madison, WI (Remote)

Contract: 1 year

Skills Required:

• 4+ years - Experience in Design, build, support, and secure on-premises and cloud hosting environments
• Experience with WAN / LAN configurations on routers and switches. QoS, NAT, routing, split tunneling, static routes, EIGRP, DMVPN, and 802.1x
• 4+ years - Experience with Firewall configuration, management, and support. Including firewall clusters, router-based firewalls, and VPN concentrators
• 4+ years - Experience in Cybersecurity skills, including knowledge of cloud-based filtering and access solutions, vulnerability management solutions, and end-point protection solutions.
• 4+ years - Experience with Network monitoring tracking uptime, latency, and throughput. Analyze trends to build cases for change to enhance performance, scalability, and security
• Experience in creating and maintaining documentation of detailed network and systems specifications for technology solutions that meet budget, scalability, and performance requirements.
• Experience with monitoring and documenting data compliance risk on systems and workflows to ensure policy levels are maintained
• Experience with evaluating and recommending new and emerging technologies, tools, and frameworks and assess their suitability for the bureau s budget and business requirements
• Experience in cloud services
• Experience with networking, data, communications, security, storage platforms, and monitoring

Skills Desired A plus to have:

• Experience with cloud and on-premises based authentication, SSO, and implementing role-based security configurations
• Experience with CJIS compliance requirements
• Experience with data security, governance, and education practices
• Experience planning and executing technical projects, including change management, communication, and quality assurance
• Experience with automating technical and business processes

***Rate depends on experience

*** Local candidates preferred, not mandatory

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below