Overview
On Site
USD 19.79 - 22.91 per hour
Contract - W2
Contract - Independent
Skills
Remote Support
SAP BASIS
IT Operations
Repair
Computer Networking
Operational Efficiency
System Imaging
Issue Resolution
Active Directory
Management
Computer Hardware
Microsoft Windows
Disk Imaging
Problem Solving
Conflict Resolution
Technical Support
Communication
Collaboration
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Chattanooga, Tennessee. This role involves providing hands-on technical assistance and troubleshooting for desktop systems, ensuring smooth operations in a fast-paced environment. The ideal candidate will have strong expertise in Windows-based systems and a proactive approach to resolving IT issues efficiently.
Responsibilities:
Monitor daily IT operations and respond promptly to alerts and issues.
Create and manage support tickets, coordinating with external vendors or teams as necessary for resolution.
Diagnose and repair desktop hardware and perform basic network troubleshooting as guided by the IT team.
Collaborate with the Manhattan IT team to escalate and resolve complex technical problems.
Deliver onsite support and solutions for end-users within a dynamic production environment.
Maintain and support Windows-based systems, ensuring operational efficiency.
Conduct system imaging and configuration to meet organizational standards.
Provide timely updates to stakeholders regarding issue resolution and system performance.
Requirements
Proficiency in managing and troubleshooting PC desktop workstations.
Experience with Active Directory for user and system management.
Strong knowledge of desktop hardware and related components.
Expertise in Windows 10 installation, configuration, and support.
Familiarity with desktop imaging processes and tools.
Ability to work effectively in a fast-paced and production-oriented environment.
Excellent problem-solving skills and a proactive approach to IT support.
Strong communication skills to collaborate across teams and with end-users.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Chattanooga, Tennessee. This role involves providing hands-on technical assistance and troubleshooting for desktop systems, ensuring smooth operations in a fast-paced environment. The ideal candidate will have strong expertise in Windows-based systems and a proactive approach to resolving IT issues efficiently.
Responsibilities:
Monitor daily IT operations and respond promptly to alerts and issues.
Create and manage support tickets, coordinating with external vendors or teams as necessary for resolution.
Diagnose and repair desktop hardware and perform basic network troubleshooting as guided by the IT team.
Collaborate with the Manhattan IT team to escalate and resolve complex technical problems.
Deliver onsite support and solutions for end-users within a dynamic production environment.
Maintain and support Windows-based systems, ensuring operational efficiency.
Conduct system imaging and configuration to meet organizational standards.
Provide timely updates to stakeholders regarding issue resolution and system performance.
Requirements
Proficiency in managing and troubleshooting PC desktop workstations.
Experience with Active Directory for user and system management.
Strong knowledge of desktop hardware and related components.
Expertise in Windows 10 installation, configuration, and support.
Familiarity with desktop imaging processes and tools.
Ability to work effectively in a fast-paced and production-oriented environment.
Excellent problem-solving skills and a proactive approach to IT support.
Strong communication skills to collaborate across teams and with end-users.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.