Configuration and Deployment Technician

Our client is looking for a Configuration and Deployment Technician for a 6 month contract to perm opportunity located in Phoenix, AZ.

The Configuration & Deployment Tech's role is responsible for supporting all aspects of the IT Hardware Lifecycle for the Agency. The C&D tech will assist in administrative duties within the IT procurement, lifecycle management and inventory management functions. Completes daily tasks to "pick" or "stock" IT hardware in/out of the secure inventory room. Completes weekly and monthly physical inventory processes. The role also entails maintaining processes, policies, standards, systems and measurements that help the organization to effectively manage both on a daily basis and long-term its IT asset portfolio with regards to cost, control, risk, compliance, business performance objectives, and IT Governance. Will assist in obtaining IT hardware quotes and receiving equipment from vendors. Will configure and deploy equipment to internal and external customers in the Phoenix area. Will assist in processing end of life equipment for disposal following standards and existing processes.

Qualifications & Education Requirements

1-3 years IT asset life cycle management industry best practices and methodology

1-3 years IT service level monitoring and compliance reporting government policies, procedures, processes, tools, and techniques

3 -5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc.

3- 5 Google Suite experience.

1- 3 years IT asset management products and/or discovery tools

1 -3 years ServiceNow HAM experience.

1-3 years experience in facilitating hardware purchases by working with vendors and customers.

Excellent business communication skills, both written and verbal.

1 -3 years Requirements gathering.

Financial management.

Procurement rules and regulations.

3 -5 Computer hardware configuration and troubleshooting knowledge.

1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.

1 -3 years Knowledge of IT infrastructure industry standards and best practices.

Advanced troubleshooting skills.

Problem definition and alternative analysis skills.

1 -3 years Experience with Active Directory.

1 -3 years Experience with Windows 10.

1 -3 years Experience with Windows 11.

1 -3 years MS System Center Configuration Manager.

1 -3 years In person Face to Face customer service experience is necessary.

Minimum 7 years of current working experience in a related IT field

Must have a current AZ Driver's license with a good driving record

Bachelor degree in a related field is preferred

1-3 years IT asset life cycle management industry best practices and methodology

1-3 years IT service level monitoring and compliance reporting government policies, procedures, processes, tools, and techniques

3 -5 Microsoft productivity tools such as Outlook, Word, Excel, PowerPoint, etc.

3- 5 Google Suite experience.

1- 3 years IT asset management products and/or discovery tools

1 -3 years ServiceNow HAM experience.

1-3 years experience in facilitating hardware purchases by working with vendors and customers.

Excellent business communication skills, both written and verbal.

1 -3 years Requirements gathering.

Financial management.

Procurement rules and regulations.

3 -5 Computer hardware configuration and troubleshooting knowledge.

1 -3 years Knowledge of Ethernet network terminology to assist with troubleshooting network issues.

1 -3 years Knowledge of IT infrastructure industry standards and best practices.

Advanced troubleshooting skills.

Problem definition and alternative analysis skills.

1 -3 years Experience with Active Directory.

1 -3 years Experience with Windows 10.

1 -3 years Experience with Windows 11.

1 -3 years MS System Center Configuration Manager.

1 -3 years In person Face to Face customer service experience is necessary.

Minimum 7 years of current working experience in a related IT field

Must have a current AZ Driver's license with a good driving record

Bachelor degree in a related field is preferred

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.