AWS Architect

  • Posted 9 hours ago | Updated 4 hours ago

Overview

Remote
Hybrid
BASED ON EXPERIENCE
Full Time
Contract - Independent
Contract - W2

Skills

Network Design
Network Engineering
Systems Design
Unified Communications
PSTN
Customer Relationship Management (CRM)
API
Amazon Web Services
Amazon S3
Telephony
Scripting
Python
JavaScript
Salesforce.com
Zendesk

Job Details

Role Title: AWS Contact Center Engineer
Location : Sacramento,CA (Remote)
#of positions -3

Required Skills:
AWS Connect: Advanced

Preferred Skills:
CRM Integrations: Advanced
Unified Communications (UC): Advanced
Voice Network Design: Advanced
Practice Area

Responsibilities:
This role is for Contact Center engineers with AWS Connect experience to support M&O for Covered California contact center. Individual should understand the entire ecosystem around contact center technologies, including things like Network Engineering, Voice systems design, Unified Communications, PSTN and Carrier technologies, CRM integrations and CTI, API development etc. Also looking for engineers with 7-8 years of experience skilled in AWS Connect, AWS services (such as Lambda, S3, CloudWatch), telephony, scripting with Python and JavaScript, and integration with CRMs (like Salesforce and Zendesk) and custom solutions.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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