Overview
Remote
Depends on Experience
Full Time
No Travel Required
Skills
Systems Engineer
AWS
IIS
RHEL
SQL
jira
servicenow
c#
Azure
Amazon Web Services
Job Details
Title: Systems Support Engineer
Start: July, 2025
Loc: Remote with occasional onsite in Rockville, MD (if needed)
Type: Long Term Contract
Duration: 1 year base + 4 option years
Client: Federal
Job Description:
Must support (Federal Agency ) AWS cloud and hybrid environments
The Systems Support Engineer will troubleshoot and resolve system-level errors across hybrid cloud environments (AWS + on-prem). This role includes supporting applications such as Salesforce, ServiceNow, SQL Server, MariaDB, and SharePoint.
Key Responsibilities:
- Troubleshoot errors for apps hosted in AWS, IIS, RHEL, SQL Server, etc.
- Document issues and provide workaround procedures
- Support infrastructure monitoring, configuration changes, and patching
- Escalate complex issues to engineers or architects as needed
Qualifications:
- 5+ years of system support experience with hybrid/cloud environments
- Experience with at least 4 of the following: AWS, Salesforce, Jira, MariaDB, ServiceNow, C#/ASP.NET, SharePoint, RHEL, cybersecurity tools
- Certification: At least 2 from the following required:
- PMP, PMI-PBA, AWS SysOps Admin, CCSP, Azure Admin Associate
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.