Overview
Skills
Job Details
Job Title: SRE / AIOps Engineer
Location : Onsite Arizona
Duration : Long Term
Integration Lead Moogsoft & ServiceNow ITOM
Job Description:
We are looking for an experienced SRE/AIOps Engineer to lead integrations between Moogsoft and ServiceNow. The ideal candidate will have strong experience in incident management automation, observability tools, and AI-driven operations.
Key Responsibilities:
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Lead integration of Moogsoft with ServiceNow ITOM for event and incident correlation.
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Configure and maintain AIOps workflows to improve incident detection and resolution.
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Work with monitoring tools and APIs for seamless data exchange.
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Collaborate with IT operations and SRE teams to automate alerts and reduce noise.
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Ensure high availability, reliability, and performance of integrated systems.
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Create and maintain technical documentation for integrations and processes.
Required Skills:
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Hands-on experience with Moogsoft and ServiceNow ITOM integration.
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Strong understanding of AIOps, SRE principles, and ITSM workflows.
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Experience with APIs, scripting (Python/Shell), and automation tools.
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Familiarity with cloud environments (AWS, Azure, or Google Cloud Platform).
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Excellent communication and problem-solving skills.
Thanks&Regards
Venkat