Deployment Engg

Need local candidates only who can come to client office everyday it's 5 days a week job.

Role: Jr Deployment Engineer (5 roles)

Location: Houston, TX, Steven's Point, Wisconsin and Schaumburg, IL

Duration: 3 months

• Laptop Build
• 4-5 Meetings Per Day with End Users, Data Transfer
• 8-5pm (must be in office)
• Preferred Experience with Microsoft Intune and ServiceNow
• Will also include packing and boxing and shipping of old laptops/equipment

Position Overview:

We are seeking five Deployment Engineers to support a large-scale corporate computer refresh initiative. In this hands-on role, you will be responsible for the end-to-end deployment of new user devices, ensuring seamless migration of data, applications, settings, and permissions. This is a customer-facing technical role that requires a mix of hardware expertise, software familiarity, and excellent interpersonal skills.

Key Responsibilities:

• Deploy, configure, and validate new Windows-based corporate laptops
• Perform full user profile migrations including data, settings, and licensed applications
• Wipe and prepare old devices for lease return or decommissioning
• Provide in-person technical support to employees during the transition process
• Install, configure, and troubleshoot applications (Microsoft 365, collaboration tools, enterprise apps)
• Set up and troubleshoot network connections, printers, monitors, docks, and peripherals
• Support conference room hardware setup (displays, webcams, connectivity)
• Manage tickets and asset inventory updates in ServiceNow
• Escalate and collaborate with vendors as needed for resolution
• Develop and update knowledge base articles and user guides
• Provide Level 2 support for incident resolution and ensure high customer satisfaction
• Ensure compliance with internal security policies, deployment procedures, and documentation standards
• Work with end users to troubleshoot any PC hardware and software issues
• Engage end users in a professional, courteous manner with focus on fast issue resolution and excellent customer satisfaction
• Provide support to end users who require assistance with conference room collaboration tools
• Excellent written and verbal communication and presentation skills
• Experience in desktop technical support Incident resolution.
• Experience in tools like Service now, Active Directory
• Experience in hardware troubleshooting
• Knowledge about Microsoft Config Manager (Previously known as SCCM), Microsoft Intune tools
• Knowledge of Windows 23H2 and 24H2