Senior Infrastructure Engineer

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The Senior Infrastructure Engineer scope of responsibility includes ensuring the technical foundation for Virtualization, Operating Systems, Security, and support of cloud environments. Develops the organization's infrastructure and Obsolescence plans, aligns implementation plans, and ensures effective integration of all IT infrastructure. Administers the company's enterprise Server and Virtualization infrastructures, performing upgrades when necessary, monitoring system performance and planning for capacity. Ensures the company's enterprise IT structure meets standards security Service Level Agreements. The Senior Infrastructure Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Infrastructure Engineer designs, analyzes, develops, configures and maintains Virtual Infrastructure, Operating Systems, Networks, Servers, Security/Vulnerability Programs and Software Solutions. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Job Description

At Humana Military, our Infrastructure Engineering team is committed to creating a seamless, intuitive, and empowering digital workspace. We strive to equip every employee with the tools and support necessary to thrive. Through proactive solutions, timely assistance, and continuous innovation, we aim to leverage technology as an enabler, enhancing the well-being of millions.

We are in search of a highly skilled Senior Infrastructure Engineer with substantial expertise in desktop virtualization technologies. The ideal candidate will also have experience in the configuration and implementation of Microsoft Endpoint Configuration Manager (MECM) and Intune, as well as proficiency in PowerShell scripting. This role involves overseeing software upgrades, installations on physical workstations, and managing both persistent and non-persistent virtual machines.

Responsibilities

The Senior Infrastructure Engineer will be responsible for establishing the technical foundation for virtualization, operating systems, security, and support of both on-premises and cloud environments. Key responsibilities include:

• Design and Implementation: Develop and manage desktop virtualization solutions to enhance user experience and productivity.
• Deployment and Maintenance: Deploy and maintain Microsoft MECM and Intune for software distribution, patch management, and endpoint security.
• Upgrades and Installations: Coordinate software upgrades and new installations on physical workstations in accordance with organizational standards and best practices.
• Virtual Machine Management: Manage virtual machine environments, ensuring optimal performance for both persistent and non-persistent setups.
• Collaboration: Work with cross-functional teams to identify infrastructure requirements and support ongoing projects.
• Technical Support: Provide technical guidance and support to team members and end-users, addressing infrastructure-related issues.
• Documentation: Develop and maintain documentation related to infrastructure processes, configurations, and procedures.
• Continuous Improvement: Stay updated on industry trends and emerging technologies to enhance infrastructure capabilities.

Use your skills to make an impact

Required Qualifications

• U.S. Citizenship is required for this position due to government contract obligations.
• 8 years of technical network engineering experience.
• Familiarity with cloud architecture, network designs, implementations, and support (AWS/Azure/Google Cloud Platform).
• Proficiency in end-use device connectivity architecture and implementations.
• Ability to manage complex multi-organizational projects.
• Experience in Layer 2/Layer 3 network architectural design (LAN/WAN).
• Proficient in virtualization technologies (VMware).
• Experience with workstation imaging, patching, and Group Policies.
• Strong understanding of network protocols and security practices.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills, capable of conveying technical information to non-technical stakeholders.

Desired Qualifications

• Familiarity with Agile methodologies, such as Kanban and/or Scrum.

Work-At-Home Requirements

To facilitate effective work for Home or Hybrid Home/Office associates, the self-provided internet service must meet the following criteria:

• A minimum download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; a wireless, wired cable, or DSL connection is preferred.
• Satellite, cellular, and microwave connections may only be used with leadership approval.
• Associates residing and working from Home in California, Illinois, Montana, or South Dakota will receive a bi-weekly payment for internet expenses.
• Humana will provide necessary telephone equipment to meet business requirements.
• Work should be conducted from a dedicated space free from ongoing interruptions to protect member PHI/HIPAA information.

#LI-Remote #LI-TA4
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Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$97,900 - $133,500 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.