Overview
On Site
USD 75.00 - 85.00 per hour
Full Time
Skills
Unified Communications
Migration
Routing
Voicemail
Enhanced 9-1-1
Testing
Management
Documentation
Knowledge Transfer
Telephony
Mitel
Call Center
Call-recording
Reporting
Microsoft
Collaboration
Spectrum
Life Insurance
Salesforce.com
Recruiting
Leadership
Job Details
Job Description:
Genesis10 is currently seeking a Mitel Voice Engineer with our client located in Minneapolis, MN. This is a 6-month contract position. This role is 100% remote.
Compensation: $75.00 - $85.00 per hour W2, depending on skill and experience level.
Project Overview
Our client is seeking an experienced Mitel Voice Engineer to join the Unified Communications & Collaboration team. This role will play a key part in the organization's Mitel Voice migration, upgrade, and ongoing support initiatives. The ideal candidate will have hands-on experience configuring, deploying, and troubleshooting Mitel systems in a large enterprise environment.
Key Responsibilities
Required Qualifications
Preferred Certifications & Skills
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is currently seeking a Mitel Voice Engineer with our client located in Minneapolis, MN. This is a 6-month contract position. This role is 100% remote.
Compensation: $75.00 - $85.00 per hour W2, depending on skill and experience level.
Project Overview
Our client is seeking an experienced Mitel Voice Engineer to join the Unified Communications & Collaboration team. This role will play a key part in the organization's Mitel Voice migration, upgrade, and ongoing support initiatives. The ideal candidate will have hands-on experience configuring, deploying, and troubleshooting Mitel systems in a large enterprise environment.
Key Responsibilities
- Configure, deploy, and support Mitel phones across multiple sites
- Install and configure Mitel Ignite Call Center software
- Perform system changes and updates as tickets are received
- Troubleshoot voice issues, including call routing, hunt groups, and voicemail functionality
- Manage and support the Mitel Voice Mail Server and perform E911 testing
- Assign and manage phone numbers and user extensions
- Configure Microsoft Teams soft phones and integrate with Mitel systems
- Support daily operations by diagnosing and resolving system issues promptly
- Provide documentation and knowledge transfer to internal client staff
Required Qualifications
- Minimum of 5 years' experience as a Mitel-certified telephone engineer
- Participated in two (2) engagements lasting more than six (6) months as a Mitel professional
- Strong troubleshooting and configuration skills in enterprise telephony environments
Preferred Certifications & Skills
- Mitel Ignite Call Center Certification
- Certification and hands-on experience with the following:
- MiVoice Business Platform
- MiCollab Platform
- MiVoice Border Gateway
- NuPoint Voice Mail Server
- MiVoice Business Platform
- Experience with Interactive Call Recording and reporting tools
- Familiarity with Microsoft Teams Voice integration
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.