Help Desk

Overview

On Site
Depends on Experience
Contract - W2

Skills

Citrix Infrastructure

Job Details

Role Name: Help Desk Analyst Location: Columbus OH Duration: 12+ Years

Onsite

Required Skills
The professionals should be able to provide all the necessary support for Citrix Infrastructure. Apart from these, the additional duties include:
Manage clients or their own company Citrix systems, VDI and its other technologies.
Checking and controlling the server and offering solutions to its problems.
Supporting and preserving the Virtual Desktop setup of the institution, which includes VDI, and others.
Help in organization and management of the business applications.
Determining the increased cases received by the IT Helpdesk.
Improving and adjusting the Virtual Desktop system.
Design and implement platform security.
Taking part in upgrading and updating the system s applications, installing it with up-to-date descriptions.
Should strengthen the apps, the Windows server, and the principal operating system.
Providing technical assistance for all the servers, desktops, and services that apply business.
Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop
Very extensive knowledge with Windows 11, active directory, GPO settings.
Have some knowledge with Chromebooks.
Travel may be required

Required Skill:
Experience managing Citrix systems, VDI and its other technologies
Experience Supporting and preserving the Virtual Desktop setup of the institution, which includes VDI, and others
Experience Designing and implementing platform security
Very extensive knowledge with Windows 11, active directory, GPO settings
Understanding of the Service Now IT service management application.

Thanks & Regards,

Naresh

Global IT Family
Email:

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