Associate Manager Business Consulting / Manager Business Consulting

We are looking for an Insurance Subject Matter Expert taking a leadership role to direct Insurance line of Business consulting activities for the Americas region. The role will involve you to join a fast-paced environment and work with cross functional teams and infuse various Industry specific expertise as technology transformation advisory along with domain knowledge to design and build our offerings that enhance client's value proposition.

Job Description

Roles & Responsibilities

• Develop Digital/ Business and Industry Technology Transformation Roadmaps for Insurance sector.
• Work on Digital Product implementation and Digital Service offerings as Business Analyst through agile practice
• Develop Customer Service/ Customer Delight Transformation Roadmaps
• Work on strategy development, global bench marking, internal bench marking, Industry PoVs
• Hands on in stake holder management, impact, and business benefit analysis
• Develop Process Maps and cross functional understanding
• Work on process transformation including measurement techniques (Design thinking, SIPOC), Financial Modelling
• Participate in business development efforts, including proposal development, client presentations

Domain

• Serve as the primary domain expert across underwriting, claims, operations, reinsurance, actuarial, financial, and regulatory processes, providing strategic guidance to internal teams and leadership.
• Lead and support digital transformation projects, including the adoption of automated underwriting, AI-driven claims processing, and digitalization of legacy systems.
• Analyze and interpret key business metrics (e.g., loss ratio, expense ratio, retention rate, policy growth) to inform decision-making and drive operational excellence.
• Collaborate with cross-functional teams (IT, product, finance, compliance) to design and implement best-in-class insurance solutions and workflows.
• Monitor industry trends, regulatory changes, and emerging technologies to ensure compliance and maintain competitive advantage.
• Facilitate knowledge sharing and training sessions for new joiners and business stakeholders on insurance products, processes, and digital tools.
• Liaise with external partners, reinsurers, and auditors to ensure effective communication and compliance with treaty and statutory requirements.
• Identify and escalate opportunities for process improvement and operational efficiency to leadership

Qualifications and Education Requirements

• Bachelor's/Master's degree in Insurance, Actuarial Science, Finance, Business, or related field.
• 12+ years of experience in the insurance industry with demonstrated expertise in underwriting, claims, reinsurance, actuarial, financial, and regulatory processes.
• Proven track record in supporting or leading digital transformation initiatives within insurance.
• Strong analytical skills with experience in insurance KPIs and business metrics.
• Excellent communication, stakeholder management, and training skills.
• Up-to-date knowledge of insurance regulations, products (Life & Annuities, P&C/ General Insurance, Health Insurance, Reinsurance), and industry best practices.
• Strong communication and interpersonal skills

Preferred Skills

• Ability to understand the various Tech/Digital tools and ability to work closely with Technology Architects
• Ability to handle large data
• Flexible to travel as per Project needs
• Experience with insurance technology platforms, digital adoption tools, and data analytics.

Ability to work independently, manage competing priorities, and drive results in a fast-paced environment