Field Service Technician-Onsite-Multiple Location-Urgent

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Support
Desktop support
Tickets
field

Job Details

Role -Field service /Desktop support

Location

Hudson/Philadelphia

Riverwoods Illinois

ST. Cloud Minnesota

Wichita Kansas

JD-

  • Strong background of proven success in IT field services required.
  • Previous management experience of 1st and 2nd level desktop / network support team preferred.
  • Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support
  • Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
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