Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Support
Desktop support
Tickets
field
Job Details
Role -Field service /Desktop support
Location |
Hudson/Philadelphia |
Riverwoods Illinois |
ST. Cloud Minnesota |
Wichita Kansas |
JD-
- Strong background of proven success in IT field services required.
- Previous management experience of 1st and 2nd level desktop / network support team preferred.
- Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support
- Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
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