Apigee Support Engineer - Hybrid Onsite - (Dallas TX, Jersey city Nj, Tampa FL)

We are currently looking to hire a [Apigee Support Engineer] and we believe your skills and expertise are a better match for this role.

We are seeking an experienced and outstanding for one of our esteemed clients. Kindly have a look at the below JD and reach us with your updated & best time to connect.

Role: Apigee Support Engineer

Location: Hybrid Onsite Tampa FL, Jersey City Nj, Tampa FL

Duration: Long-term

Key Responsibilities:

• Provide technical support and troubleshooting for Apigee Gateway platforms.
• Monitor API performance, availability, and security across environments.
• Handle incident resolution, root cause analysis (RCA), and postmortem reporting for API-related issues.
• Deploy, manage, and maintain API proxies, shared flows, and related Apigee configurations.
• Collaborate with developers, DevOps, and QA teams to ensure smooth integration of APIs.
• Manage and support traffic policies, quota enforcement, caching, and security features.
• Work with logging and monitoring tools (e.g., Splunk, Datadog, Stackdriver) to identify bottlenecks or failures.
• Participate in on-call rotation and provide after-hours support as needed.
• Document support procedures, APIs, error responses, and deployment guidelines.
• Assist in migrating APIs between environments (Dev, QA, Staging, Production).

Required Skills & Qualifications:

• 8 years of experience in API support or integration engineering roles.
• Hands-on experience with Apigee Edge (API proxies, shared flows, policy execution).
• Solid understanding of RESTful APIs, OAuth 2.0, API security, and JSON/XML.
• Proficiency in debugging tools like Postman, cURL, and log analysis.
• Familiarity with API lifecycle management, CI/CD pipelines, and deployment best practices.
• Strong scripting skills (e.g., Python, Shell, Node.js) are a plus.
• Experience with cloud platforms like Google Cloud Platform, AWS, or Azure (especially Google Cloud Platform for Apigee X).
• Knowledge of containerization (Docker) and orchestration (Kubernetes) is a plus.
• Strong communication, documentation, and customer support skills.

NJTECH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NJTECH is a globally managed IT service, IT consulting and Business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers. Come, transform your career with us and be a part of our high-performing team.