Site Reliability Engineer (SRE) (Hybrid)

Job Summary:

• We are seeking an experienced Senior Site Reliability Engineer (SRE) with a strong background in AWS Cloud, DevOps automation, and system reliability engineering. The ideal candidate should bring hands-on expertise in cloud infrastructure, CI/CD, monitoring, and automation, along with proven experience in supporting large-scale, high-availability systems within Telecom, Banking, or Retail industries.
• This role is responsible for ensuring platform stability, reliability, scalability, and continuous improvement of infrastructure through automation and DevOps best practices.

Key Responsibilities:

• Design, implement, and maintain highly available and scalable cloud infrastructure on AWS.
• Build and manage end-to-end CI/CD pipelines to enable efficient and reliable software delivery.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, CloudFormation, or Ansible.
• Monitor, automate, and enhance system reliability, performance, and incident response processes.
• Implement observability solutions (Prometheus, Grafana, ELK/EFK, Splunk, or Datadog).
• Collaborate with development teams to improve application reliability and deployment processes.
• Participate in on-call rotations, incident management, and root cause analysis (RCA).
• Optimize infrastructure costs and ensure cloud security and compliance with enterprise standards.
• Develop automation scripts and tools using Python, Go, or Shell to eliminate manual tasks.
• Prepare and maintain documentation, including architecture diagrams and operational runbooks.

Primary Skills:

• Cloud Platform: AWS (EC2, S3, EKS, Lambda, CloudWatch, RDS, IAM, etc.)
• DevOps & SRE Practices: CI/CD, automation, monitoring, incident response, performance tuning
• Infrastructure as Code (IaC): Terraform, AWS CloudFormation, Ansible
• CI/CD Tools: Jenkins, GitLab CI, GitHub Actions, Argo CD, or Spinnaker
• Containers & Orchestration: Docker, Kubernetes, Helm, EKS, OpenShift
• Monitoring & Logging: Prometheus, Grafana, ELK / EFK, Splunk, Datadog, CloudWatch
• Scripting / Programming: Python, Go, Bash, or Shell
• Version Control: Git, GitHub, Bitbucket
• Networking & Security: VPC, VPN, Load Balancers, DNS, SSL, Security Groups, IAM

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• 10+ years of hands-on experience in SRE / DevOps / Cloud Infrastructure roles.
• Mandatory AWS Certification (e.g., AWS Certified DevOps Engineer, Solutions Architect Associate/Professional, or SysOps Administrator).
• Proven experience in Telecom, Banking, or Retail domain infrastructure and platform operations.
• Strong expertise in microservices, distributed systems, and containerized environments.
• Experience in monitoring, alerting, observability, and automated remediation.
• Excellent problem-solving, incident management, and communication skills.

Preferred / Nice-to-Have:

• Experience with Kafka, RabbitMQ, or other messaging platforms.
• Familiarity with service mesh (Istio, Linkerd, Consul) and API Gateway solutions.
• Exposure to data pipeline management and streaming frameworks.
• Knowledge of FinOps and cost optimization strategies on AWS.
• Experience with security compliance frameworks (ISO, PCI-DSS, GDPR, etc.).

Cleo Consulting is an equal opportunity employer (Minorities/Women/Veterans/Disabled)