Application Support Specialist

  • Rochester Hills, MI
  • Posted 3 days ago | Updated 3 days ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)

Skills

Court
Audio
Video
MiFile

Job Details

Role: Application Support Specialist

Location: Rochester Hills , MI

Position will be on-site 5 days a week Rochester Hills, as the primary function of the role is to support Client while Court is in session

Application Support Specialist Rochester Hills, MI

Job Description

Application Support Specialist

  • Onsite position in the Client providing end user PC and software support and troubleshooting for Court staff and the public.
  • Respond to and resolve technological issues for court staff (including judges and judicial staff).
  • Ability to learn the MiFILE application, and other Court specific line of business technologies including audio visual/recording equipment, with the aim of supporting business users and the public in their day-to-day use of systems.
  • Interface with County IT team on incidents and problems that need higher level technical support.
  • The Courts operate as an on-premises environment.
  • Contractor will interview with and report to District Court Administrator.

Environment: Court Audio Video broadcast/recording technology such as JAVS, BIS, hybrid meeting technology, such as Zoom, Courts MiFile solution, Adobe Acrobat, Microsoft Visio, Microsoft Office Suite, SharePoint, and others.

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